(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart; Streetsboro (OH); On-site; USD 65,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic leader to guide and develop teams in a fast-paced retail environment. This role emphasizes exceptional customer service, effective communication, and the ability to implement business solutions. You will be responsible for fostering a diverse and inclusive workplace while driving financial performance through strategic planning and operational excellence. With a focus on continuous improvement and employee development, this position offers a unique opportunity to make a significant impact on the store's success and customer satisfaction. Join a company that values integrity, teamwork, and excellence in service.

Benefits

Competitive Pay

Performance Bonuses

Comprehensive Health Benefits

Financial Benefits

Educational Programs

Qualifications

• Minimum 2 years of college or equivalent experience required.
• Preferred: Bachelor's in Business Management and Leadership.

Responsibilities

• Lead and develop teams through effective teaching and training.
• Ensure customer needs are addressed and drive financial performance.

Skills

Team Leadership

Customer Service

Communication

Problem Solving

Training and Development

Education

2 years of college or equivalent experience

Bachelor of Science in Business Management

Job description

Position Summary...

This role involves leading and developing teams through effective teaching, training, and active listening. Responsibilities include store tours, providing feedback, communicating and collaborating across all levels of associates regarding store operations, utilizing technology, and supporting business initiatives, merchandising, and company direction. The role also requires introducing and leading change efforts, setting clear expectations, and guiding teams to implement business solutions. Demonstrating exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, and ensuring customer needs and complaints are addressed effectively are key aspects of this position. Developing action plans to improve processes, ensuring high-quality customer experiences, and driving financial performance through sales reviews, budgeting, expense control, and inventory management are also essential. The role includes supervising and developing associates, hiring, training, mentoring, and fostering a diverse and inclusive work environment. Building strong relationships, motivating teams, and acting with integrity are fundamental. The position emphasizes serving customers, striving for excellence, and supporting Walmart’s mission and values. Benefits include competitive pay, performance bonuses, comprehensive health and financial benefits, and educational programs. The annual salary range is $65,000 to $80,000 plus additional compensation based on performance and location. Minimum qualifications include 2 years of college or equivalent experience, with specific supervisory and retail experience requirements. Preferred qualifications include a Bachelor of Science in Business Management and Leadership, leadership experience supervising multiple direct reports, and relevant certifications. The primary location for this role is 905 Singletary Dr, Streetsboro, OH 44241-3975.