(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart; Poland (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in retail is seeking a dedicated team leader to oversee store operations in Poland, OH. The role emphasizes exceptional customer service, team development, and financial performance. Candidates should possess strong leadership skills and a commitment to diversity and inclusion. Walmart offers competitive pay and comprehensive benefits, including educational support through its Live Better U program.

Benefits

Health Coverage

401(k)

Stock Purchase

Paid Time Off

Education Benefits

Qualifications

• 2 years of college or 1 year of retail and supervisory experience.
• Experience supervising 5 or more direct reports.

Responsibilities

• Leads and develops teams, ensuring high-quality customer experience.
• Drives financial performance and manages budgets.
• Implements action plans for store operations and compliance.

Skills

Customer Service

Team Leadership

Communication

Financial Management

Adaptability

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs and complaints are addressed. Develops and implements action plans to improve deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, and recognizing achievements. Ensures diversity and inclusion are prioritized and recruits and develops qualified staff to meet staffing needs and growth potential.

Coordinates and oversees job-related activities by building relationships with stakeholders, supporting plans to meet customer and business needs, and promoting continuous learning and accountability. Addresses improvement opportunities and demonstrates adaptability.

Ensures compliance with policies and supports company mission and values, including ethics and integrity. Implements related action plans and guides associates in applying these principles.

Respect the Individual: Builds high-performing teams, embraces diversity, and creates a workplace of belonging where associates feel supported and connected.

Act with Integrity: Maintains high standards of ethics, models company values, and supports Walmart’s culture and positive impact initiatives.

Serve Our Customers and Members: Delivers results with a customer-first approach, making decisions based on data insights, and balancing priorities to meet customer needs.

Strive for Excellence: Demonstrates curiosity, resilience, and encourages continuous improvement and learning.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and more. Details about PTO and benefits can be found at https://one.walmart.com/notices.

Live Better U is Walmart's education benefit program, covering tuition, books, and fees for various programs, subject to eligibility and change.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. Additional requirements include successful completion of all relevant trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1300 Doral Dr, Poland, OH 44514-1900, United States of America