(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart; Ohio; On-site; USD 65,000 - 80,000; Full time

Job summary

Walmart is seeking a Supervisor to lead teams and enhance customer service at their Cortland, OH location. The role involves managing store operations, driving financial performance, and developing associates. Candidates should have supervisory experience and a commitment to fostering a diverse and inclusive workplace. Competitive pay and benefits are offered.

Benefits

Performance bonuses

Comprehensive health benefits

401(k) options

Stock purchase options

Paid time off

Educational programs through Live Better U

Qualifications

• 2 years of college or equivalent retail and supervisory experience.
• Successful completion of required trainings.
• Experience supervising five or more direct reports preferred.

Responsibilities

• Leads and develops teams by providing training and feedback.
• Drives financial performance and manages budgets.
• Ensures compliance with company policies and fosters a culture of belonging.

Skills

Leadership

Customer Service

Communication

Team Development

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a culture of belonging. Coordinates and oversees job-related activities by building relationships with stakeholders, supporting plans to meet customer and business needs, and measuring progress towards goals. Ensures compliance with company policies, standards of ethics, and integrity by implementing related action plans and supporting the Open Door Policy.

Respects individuals by building high-performing teams, embracing diversity, creating a workplace where associates feel supported and connected, and fostering opportunities for all to thrive. Builds strong, trusting relationships through effective communication, motivation, and influence. Attracts and retains top talent, empowers, and develops team members, recognizing their contributions. Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting our culture of positive impact and sustainability.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Demonstrates curiosity, resilience, and a desire to learn; encourages continuous improvement and adoption of new technologies. Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and additional benefits such as educational programs through Live Better U. The annual salary range for this position is $65,000.00-$80,000.00 plus potential bonuses and additional compensation based on location and external factors.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments, including Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

2016 Millennium Blvd, Cortland, OH 44410-9173, United States of America