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Walmart is seeking a dedicated team leader to manage operational excellence and drive financial performance. In this role, you will lead teams, implement customer service initiatives, and support business growth while promoting a culture of accountability. The position offers competitive pay along with comprehensive benefits, including performance bonuses and health coverage. Ideal candidates will have experience in retail management and a passion for developing talent.
Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, operational processes, and develops action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates consistently to promote a workplace culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.
Coordinates, completes, and oversees job-related activities by developing relationships with key stakeholders, supporting plans to meet customer and business needs, and building accountability. Identifies and communicates goals, measures progress, and addresses improvement opportunities while demonstrating adaptability and promoting continuous learning. Ensures compliance with company policies and standards of ethics and integrity, supporting the Open Door Policy and guiding others in business process execution.
Builds high-performing teams by embracing differences, creating a workplace where associates feel supported and connected, and fostering a culture of belonging. Builds strong, trusting relationships through effective communication, motivation, and influence. Attracts, retains, and develops talent, recognizing contributions and accomplishments.
Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart's values, and fostering a culture of accountability. Supports Walmart's sustainability goals by making a positive impact through initiatives like waste elimination and local giving.
Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Demonstrates curiosity, resilience, and encourages learning from mistakes. Supports continuous improvement through technology adoption and change management.
Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase plans, paid time off, and additional benefits such as disability coverage, discounts, military leave, and education benefits through Live Better U.
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
525 Route 72 W, Manahawkin, NJ 08050-2821, United States of America