(USA) Overnight Stocking Coach, Non-Complex

Walmart; Stafford Township (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a retail manager to lead teams and drive operational excellence. The role requires supervisory experience, strong leadership skills, and the ability to manage customer service initiatives effectively. Competitive pay and benefits are offered, along with opportunities for professional development.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k)

Stock purchase

Paid time off

Education benefits through Live Better U

Qualifications

• 2 years of college or equivalent retail and supervisory experience.
• Bachelor's in Business Management preferred.
• Ability to lead teams and manage customer service.

Responsibilities

• Lead and develop teams effectively by teaching and actively listening.
• Manage customer service initiatives and ensure compliance with company policies.
• Drive financial performance by managing budgets and forecasting.

Skills

Leadership

Customer Service

Financial Analysis

Communication

Training

Education

Bachelor of Science in Business Management

2 years of college or equivalent experience

Job description

Position Summary...

What you'll do...

1. Lead and develop teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback.
2. Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
3. Introduce and lead company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives effectively.
4. Model and demonstrate exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model.
5. Manage and support customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved.
6. Develop and implement action plans to correct deficiencies and lead process improvements to ensure a high-quality customer experience.
7. Drive financial performance and sales by reviewing PL statements, managing budgets, forecasting, controlling expenses, and monitoring inventory flow and operational processes.
8. Provide supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties, while setting clear expectations and recognizing contributions.
9. Coordinate and oversee activities by developing relationships with stakeholders, supporting plans to meet customer and business needs, and promoting continuous learning.
10. Ensure compliance with company policies, standards of ethics and integrity, and support the company mission through action plans and the Open Door Policy.
11. Build a workplace of belonging by embracing diversity, creating opportunities for all associates, and fostering a culture of support and inclusion.
12. Attract, retain, empower, and develop talent, recognizing contributions and fostering a high-performance environment.
13. Act with integrity by maintaining high standards of ethics, modeling company values, and supporting a positive culture.
14. Deliver results by prioritizing customer needs, making data-driven decisions, and balancing short-term and long-term goals.
15. Display curiosity, resilience, and a desire to learn, encouraging innovation and adaptation to change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional perks like education benefits through Live Better U.

For more information about PTO, visit https://one.walmart.com/notices.

Minimum qualifications include 2 years of college or equivalent retail and supervisory experience. Preferred qualifications include a Bachelor of Science in Business Management and Leadership or related supervisory experience.

Primary Location

525 Route 72 W, Manahawkin, NJ 08050-2821, United States of America