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A leading retail company is seeking a dedicated Store Manager to enhance team performance and customer experience. This role involves driving financial performance, managing operations, and cultivating strong relationships within the community. The ideal candidate will demonstrate exceptional leadership skills, a commitment to customer service, and a strong business acumen. Competitive pay and comprehensive benefits are offered to support your career journey.
Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and effectively communicate business objectives to teams. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals.
Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.
Coordinates and oversees job-related activities by building relationships with key stakeholders, supporting plans and initiatives, and measuring progress towards goals. Identifies improvement opportunities and demonstrates adaptability and continuous learning.
Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans, supporting the Open Door Policy, and providing guidance on business practices.
Builds high-performing teams, embraces diversity, and creates a workplace where associates feel supported and connected. Builds strong relationships, communicates effectively, and motivates teams.
Attracts, retains, and develops talent, recognizing contributions and fostering a culture of respect and integrity. Acts in a selfless, humble, honest, and transparent manner, supporting Walmart's values and goals of positive community impact.
Delivers results with a customer-first approach, making decisions based on data insights, and balancing short- and long-term priorities. Encourages continuous improvement, technology adoption, and resilience through change.
Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, and paid time off. Additional benefits include educational programs through Live Better U, which covers tuition, books, and fees, and eligibility varies by employment status and tenure.
Minimum qualifications include 2 years of college or equivalent experience, or relevant retail and supervisory experience. The position may require completion of specific trainings and assessments, especially for stores selling firearms or ammunition.
Preferred qualifications include a Bachelor of Science in Business Management and Leadership, certification in People and Business Leadership, and experience supervising multiple direct reports with responsibilities in performance management, mentoring, hiring, and firing.
Primary location: 580 Us Highway 9, Lanoka Harbor, NJ 08734-2210, United States of America.