(USA) Overnight Stocking Coach

Walmart; Indiana (PA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in retail is seeking a Store Manager to lead operations in Bloomington, IN. The role involves supervising teams, managing budgets, and ensuring an exceptional customer experience. Ideal candidates will have strong leadership skills, retail experience, and a commitment to community outreach.

Qualifications

• Minimum 2 years of college or equivalent retail experience.
• 1 year supervisory experience required.
• Certificates and successful completion of specific training may be required.

Responsibilities

• Lead and develop store teams, ensuring effective service standards.
• Drive financial performance and manage budgets.
• Recruit, train, and mentor associates.

Skills

Leadership

Communication

Customer Service

Financial Acumen

Mentoring

Education

Bachelor of Science in Business Management

2 years of college

Certificate of Completion in People and Business Leadership

Job description

Position Summary

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and effectively communicate business objectives to teams.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and promotes a culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans to meet customer and business needs, and building accountability. Identifies and communicates goals, measures progress, and addresses improvement opportunities, demonstrating adaptability and promoting continuous learning.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans, supporting the Open Door Policy, and guiding business practices.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

3313 W State Rd 45, Bloomington, IN 47403-5123, United States of America