(USA) Member Team Lead

Wal-Mart; Palmdale (CA); On-site; Full time

Job summary

A leading retail company seeks a supervisor in Palmdale, CA. The role includes managing store operations, supervising staff, and ensuring quality customer service. Candidates should have retail and customer service experience, with a focus on team development and inclusivity.

Benefits

Competitive pay

Performance bonuses

Health and financial benefits

Paid time off

Educational assistance through Live Better U

Qualifications

• 6 months retail experience including front-end equipment operations.
• 6 months experience in customer service.
• Must be 18 years or older.

Responsibilities

• Supervising associates and managing store operations.
• Training and providing excellent customer service.
• Assigning duties and overseeing merchandise.

Skills

Customer Service

Team Management

Conflict Resolution

Job description

Position Summary: This role involves supervising associates, ensuring excellent member service, managing store operations, and supporting compliance and team development. Responsibilities include assigning duties, training, customer service, overseeing merchandise, handling financial transactions, and promoting company policies and values. The position also emphasizes fostering an inclusive workplace, acting with integrity, delivering results, and striving for continuous improvement.

Benefits: Competitive pay, performance bonuses, health and financial benefits, paid time off, and educational assistance through Live Better U. The hourly wage ranges from $21.00 to $29.00, with potential premiums based on specific circumstances.

Minimum Qualifications: At least 6 months retail experience including operating front-end equipment and 6 months customer service experience. Must be 18 years or older.

Preferred Qualifications: Experience leading a front-end team, including hiring, mentoring, and managing workloads.