Sales Porter - Beverly Hills BMW

Sonic Automotive; Los Angeles (CA); On-site; Full time

Job summary

An established industry player is seeking a Sales Porter to join their dynamic team in Los Angeles. This role is essential for ensuring a smooth and efficient service experience for customers. As a Sales Porter, you will greet customers with a friendly attitude, manage vehicle flow, and maintain a clean service area. This position offers competitive pay and a supportive work environment focused on professional growth. If you are passionate about delivering excellent customer service and enjoy working in a fast-paced setting, this opportunity is perfect for you. Join a company that values teamwork and offers exceptional benefits, including medical, dental, and more!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Automotive Concierge Service

Employee Discounts on Vehicle Purchases

Qualifications

• Must have a valid driver's license and be able to drive various vehicles safely.
• Ability to maintain a clean and organized service area.

Responsibilities

• Greet customers and assist with service traffic flow and vehicle parking.
• Maintain cleanliness of the service drive area and report any damages.

Skills

Customer Service

Vehicle Handling

Communication

Safety Awareness

Education

High School Diploma

Tools

Vehicle Keys

Safety Equipment

Job description

Sales Porter - Beverly Hills BMW in Los Angeles, CA at Sonic Automotive

Job Type: Other

Experience: Associate

About

At Beverly Hills BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award-winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k, and PTO.
• We encourage peer-to-peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

The Sales Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience while maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
3. Controls service traffic flow, parking, and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
4. Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
5. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
6. Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all the vehicles taken in for service.
7. Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
8. Maintains a clean and safe service drive area, free of trash, water, leaves, and dirt.
9. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
10. Makes key tags for vehicles.
11. Maintains a professional appearance.
12. Performs other duties as assigned.
13. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Salary: $18 / hour

(The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $15.50 and $18.00.)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All applicants must be authorized to work in the USA and perform duties and responsibilities in a safe manner. All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

“All your information will be kept confidential according to EEOC guidelines.”