Service Porter - Buena Park Honda

Sonic Automotive; Buena Park (CA); On-site; Full time

Job summary

Join a dynamic automotive team where your role as a Service Porter will be vital in ensuring customer satisfaction and smooth operations. In this engaging position, you'll greet customers with a friendly attitude, manage vehicle traffic, and maintain a clean service area. This is an excellent opportunity to develop your skills in a supportive environment that values your contributions. With a commitment to safety and professionalism, you'll be part of a team that prioritizes customer convenience and service excellence. Embrace the chance to grow in a rewarding career with a company that offers competitive compensation and comprehensive training.

Benefits

Comprehensive training

Competitive compensation

Unparalleled benefits

Internal advancement opportunities

Qualifications

• Ability to greet customers and manage service traffic efficiently.
• Must demonstrate safe driving skills and maintain a professional appearance.

Responsibilities

• Greets customers and directs them to the appropriate service personnel.
• Maintains an orderly service parking area and drives vehicles safely.
• Installs protective covers in vehicles and ensures a clean service area.

Skills

Customer Service

Vehicle Handling

Safety Awareness

Communication

Education

High School Diploma or equivalent

Tools

Vehicle Keys

Job description

Service Porter - Buena Park Honda in Buena Park, CA at Sonic Automotive

Job Type: Other

Experience: Associate

About

At Buena Park Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are committed to your success and invested in your future. Consider a rewarding career with Sonic Automotive, Inc.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience while maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location.
2. Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
3. Controls service traffic flow, parking, and assists with loaner vehicles as needed. Parks vehicles after they have been written up.
4. Drives safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation.
5. Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
6. Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
7. Delivers the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot.
8. Maintains a clean and safe service drive area, free of trash, water, leaves, and dirt.
9. Drives vehicles to and from service lane, service stalls, and parking lot as needed.
10. Makes key tags for vehicles.
11. Maintains a professional appearance.
12. Performs other duties as assigned.
13. Follows all company safety policies and procedures and immediately reports any and all accidents to a manager or supervisor.

Salary: $17.00 / hour (The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $17.00.)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All applicants must be authorized to work in the USA and perform duties and responsibilities in a safe manner. All applicants must be able to demonstrate the ability to pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver license.

It's time to make the most important move of your career. From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

All your information will be kept confidential according to EEOC guidelines.