(USA) Manager, Technology Operations

StartupNWA; Bentonville (AR); On-site; USD 80,000 - 155,000; Full time

Benefits offered by this job

Performance bonuses

Stock purchase plan

Medical, vision, dental

Job summary

Walmart in Bentonville, AR is seeking a Manager, Technology Operations to advance key eCommerce content quality initiatives. You’ll translate priorities into actionable plans, drive cross-functional workstreams, and develop standards that improve customer experience.

You’ll embrace AI and emerging technologies to improve how we work and accelerate impact. The team develops standards to measure and improve product content at scale, collaborates across the organization, and leverages data to

Qualifications

• Bachelor's degree in computer science, MIS, engineering or related field and 3 years’ experience in project management or 5 years in related area.
• Master’s degree preferred with focus on inclusive digital experiences and WCAG 2.2 AA knowledge.

Responsibilities

• Explore AI, automation, and emerging technologies to improve workflows and scale capabilities.
• Lead complex workstreams advancing eCommerce content quality initiatives.
• Develop and evolve content standards for high-quality customer experiences.
• Translate strategic priorities into actionable plans and drive execution.
• Coordinate across teams to manage priorities, dependencies, risks, and deliverables.
• Use data and insights to identify opportunities and inform recommendations.
• Develop and improve processes enabling programs to scale.
• Build stakeholder relationships and communicate progress to leaders.

Skills

Project management

Program management

Stakeholder management

Problem solving

Communication

Analytical skills

Education

Bachelor's degree in CS / MIS / Engineering

Master's degree (preferred)

Job description

Position Summary...

What you'll do...

Role summary: Join Walmart as a Manager, Technology Operations, where you will advance key eCommerce content quality initiatives. You’ll translate strategic priorities into actionable plans, drive complex cross-functional workstreams, and help develop standards that improve the customer experience. You’ll embrace AI and emerging technologies to improve how we work and accelerate impact. Using strong problem-solving, program leadership, and stakeholder engagement skills, you’ll bring structure to evolving initiatives, proactively manage risks and dependencies, and drive scalable solutions across Walmart eCommerce.

About the team: Our team is focused on advancing product content quality across Walmart eCommerce. We develop standards and approaches that help define, measure, and improve high-quality product content at scale. As technology continues to evolve, we embrace AI and emerging capabilities to rethink how product content is created, evaluated, and improved at scale. Our work helps create clear, consistent, and useful experiences that enable customers to confidently evaluate products and make purchase decisions. We collaborate across the organization to turn content quality priorities into scalable solutions and continuously improve the eCommerce customer experience.

• Explore and apply AI, automation, and emerging technologies to improve how we work, scale capabilities, and advance content quality.
• Lead complex workstreams that advance eCommerce content quality initiatives.
• Develop and evolve content standards that support high-quality customer experiences.
• Translate strategic priorities into actionable plans and drive work through execution.
• Coordinate across teams to manage priorities, dependencies, risks, and deliverables.
• Use data and insights to identify opportunities and inform recommendations.
• Develop and improve processes that enable programs to scale effectively.
• Build strong stakeholder relationships and communicate progress, insights, and recommendations to leaders.

• A forward-looking mindset and enthusiasm for embracing AI and emerging technologies, with a willingness to experiment, learn, and find new ways to solve problems.
• Strong project and program management skills with experience leading cross-functional initiatives.
• Ability to navigate ambiguity, create structure, and independently drive work forward.
• Strong problem-solving and analytical skills with a focus on outcomes.
• Ability to manage multiple priorities and collaborate effectively across teams.
• Strong judgment, organization, and attention to detail.
• Excellent written and verbal communication and stakeholder management skills.
• Curiosity and a continuous-improvement mindset.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.

Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.