(USA) Manager, Creative

Walmart; Bentonville (AR); Hybrid; USD 80,000 - 155,000; Full time

Benefits offered by this job

Performance-based bonuses

401(k)

Stock purchase

Company-paid life insurance

Paid time off

Live Better U education benefit

Job summary

Walmart is seeking a Manager, Creative to shape operational storytelling and visual communications that improve associate adoption and align with brand standards. You will guide cross-functional teams, manage resources, and ensure timely delivery of compelling campaigns that elevate the associate experience across initiatives.

The role emphasizes shaping the narrative before production, translating business objectives into clear, engaging visuals, and driving consistency across multiple

Qualifications

• Bachelor's degree in Business Administration, Engineering, Operations, or related field.
• 3 years' experience in operations, project management, or related area, or 5 years' experience in operations, project management, or related area.
• 1 year of supervisory experience.
• Leadership of cross-functional task forces or projects.
• Masters, Masters: Operations Management.
• Project Management Professional - Certification

Responsibilities

• Develop creative briefs, video scripts, streamlined associate communications, and internal presentation materials to support initiatives and organizational goals.
• Work directly with Store Operations leaders, initiative owners, and SMEs to understand business objectives, challenge or clarify messaging, and translate their expertise into compelling visual design solutions.
• Ensure messaging is clear, visually consistent, audience-appropriate, and aligned with business goals and brand standards.
• Utilize Adobe Creative Suite and other tools to guide design and infographic development.
• Partner with leaders to refine messaging and translate raw content into polished presentations.
• Foster a collaborative environment to enhance creative output and innovation.

Skills

Narrative crafting

Cross-functional collaboration

Presentation design

Communication

Project management

AI tools awareness

Education

Bachelor's degree in Business Administration, Engineering, Operations, or related field

Tools

Adobe Creative Suite

Job description

• The (USA) Manager, Creative uses visual design and strategy to support the communication of Operational initiatives that will enhance associate adoption, ensuring alignment with business objectives and brand standards. The manager collaborates cross-functionally to guide storytelling and communication while managing resources and timelines effectively. Strategic thinking and proficiency in creative tools are essential to drive impactful campaigns that support organizational goals and elevate associate experience. The role will focus on shaping the story before creative production begins, determining what needs to be communicated, how the story should flow, and what format will make the information easiest to understand.

Position Summary...

What you\'ll do...Role summary:

• The (USA) Manager, Creative uses visual design and strategy to support the communication of Operational initiatives that will enhance associate adoption, ensuring alignment with business objectives and brand standards. The manager collaborates cross-functionally to guide storytelling and communication while managing resources and timelines effectively. Strategic thinking and proficiency in creative tools are essential to drive impactful campaigns that support organizational goals and elevate associate experience. The role will focus on shaping the story before creative production begins, determining what needs to be communicated, how the story should flow, and what format will make the information easiest to understand.

About the team:

The Creative team within Store Operations enhances how store associates learn and access operational information. By transforming complex processes into clear, engaging, and actionable digital content, the team supports effective execution and improved experiences. They develop various visual media, including videos, animations, and illustrations, to simplify associate understanding of new or revised processes and boost confidence in daily tasks. This collaborative group applies strategic thinking and creative skills to deliver innovative solutions that drive operational excellence and support the company’s goals.

What you\'ll do:

• Develop creative briefs, video scripts, streamlined associate communications, and internal presentation materials to support initiatives and organizational goals.
• Work directly with Store Operations leaders, initiative owners, and SMEs to understand business objectives, challenge or clarify messaging, and translate their expertise into compelling visual design solutions.
• Ensure messaging is clear, visually consistent, audience-appropriate, and aligned with business goals and brand standards.
• Utilize Adobe Creative Suite and other tools to guide design and infographic development.
• Partner with leaders to refine messaging and translate raw content into polished presentations.
• Foster a collaborative environment to enhance creative output and innovation.

What you\'ll bring:

• Experience crafting clear, compelling narratives to guide creative outputs.
• Proficiency in Adobe Creative Suite and graphic design principles to support visual storytelling and presentation design.
• Ability to refine complex or large amounts of information into concise messages, frameworks, and visual stories without losing critical meaning or accuracy.
• Excellent communication and collaboration abilities to work effectively with cross-functional teams and stakeholders.
• Strong project management skills with the ability to lead multiple creative projects from concept to completion.
• Evolving knowledge of AI tools that will simplify team workflows and improve the speed of creative production.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam\'s Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For Information About Benefits And Eligibility, See One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications

Minimum Qualifications: Bachelor\'s degree in Business Administration, Engineering, Operations , or related field and 3 years\’ experience in operations, project management, or related area OR 5 years\’ experience in operations, project management, or related area. 1 year\’s supervisory experience.

Preferred Qualifications

• Leadership of cross-functional task forces or projects
• Masters, Masters: Operations Management
• Project Management - Project Management Professional - Certification

Primary Location

802 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.