(USA) Freight Flow Associate

Sam's Club; Maplewood (MO); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Medical, vision, and dental coverage

401(k) and stock purchase plan

Paid time off and parental leave

Education benefit program

Job summary

A leading retail warehouse club is hiring for an important role focused on customer service and merchandise handling. You'll operate forklifts, assist members with their needs, and ensure safety protocols. Prior forklift experience is required, and training will be provided for other skills. The role offers competitive hourly wages and a variety of benefits, including health insurance and paid time off, ensuring a supportive workplace for all associates in Maplewood, Missouri.

Qualifications

• 90 days of prior experience with forklift certification.
• Must be 18 years of age or older.

Responsibilities

• Operate forklift safely and manage inventory flow.
• Provide member service and assist with self-service technology.
• Conduct safety sweeps and maintain facility safety.

Skills

Forklift operation

Customer service

Inventory management

Job description

Position Summary

Position Summary...
What you’ll do:

Responsibilities

• Comply with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy.
• Operate forklift safely following company standards; pick up, move, place and position merchandise pallets.
• Complete work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners.
• Receive stock and organize merchandise and supplies from distribution centers and suppliers, managing inventory flow and maintaining required paperwork.
• Provide member service by acknowledging members, identifying needs, offering guidance and support, assisting with self‑service technology, purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
• Maintain safety of the facility: conduct safety sweeps, follow forklift spotting procedures, handle hazardous materials, correct and report unsafe situations.
• Maintain the sales floor and merchandising presentation: zone the area, stock and rotate merchandise, remove damaged or outdated goods, set up displays, receive, sort, stage and deliver merchandise, and monitor shrink, security and safety risks.
• Ensure club pick‑up orders are filled, staged, and audited for accuracy.
• Handle inventory moves and displays; track goods, maintain in‑stock levels, control shrinkage, and report poor inventory practices.
• Operate and maintain forklifts safely; report unsafe conditions or practices.
• Proactively identify customers who need help, engage them with technology services, model and assist with technology, and identify shrink opportunities and problems to fix.
• Respect the individual: embrace differences, create a workplace where associates feel supported, build strong relationships, mentor others, recognize contributions, and act with integrity.
• Serve customers and members: deliver results while putting the customer first, make decisions based on reliable information, balance priorities, and consider the impact on the team and stakeholders.
• Strive for excellence: show curiosity, learn, take calculated risks, drive continuous improvement, and use new technologies and skills.

Minimum Qualifications

• 90 days of prior experience with forklift certification; ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Preferred Qualifications

• Customer service experience.
• Retail experience.
• Experience supervising a team.

Compensation & Benefits

The hourly wage range for this position is $20.00 to $28.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

• Health: medical, vision and dental coverage.
• Financial: 401(k), stock purchase, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U: company‑paid education benefit program for full‑time and part‑time associates.

EEO Statement

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.