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A leading retail company seeks a dynamic Store Supervisor in Lewisburg to enhance team performance and drive financial success. The role emphasizes training, operational management, and delivering exceptional customer service while committing to a culture of respect and ethical standards. With competitive pay and additional benefits, this position is an excellent opportunity for those with a background in retail supervision.
Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, and ensuring customer needs and issues are resolved. Develops and implements action plans to correct deficiencies and leads process improvements to ensure a high-quality customer experience.
Drives financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, controlling expenses, and monitoring inventory and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.
Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and promotes a culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.
Coordinates and oversees activities by developing relationships with stakeholders, supporting plans to meet customer and business needs, and building accountability. Identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning.
Ensures compliance with policies, supports company mission, values, and ethics, and supports an open-door policy for guidance and direction in business processes.
Builds a culture of respect and belonging by embracing differences, creating opportunities for all associates to thrive, and fostering trust and strong relationships through effective communication.
Attracts, retains, and develops talent, recognizing contributions and fostering a positive work environment.
Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart's culture, and making a positive impact through initiatives like making Walmart a regenerative company.
Delivers results by prioritizing customer needs, using data insights for decision-making, and balancing short-term and long-term goals.
Displays curiosity, encourages learning, takes calculated risks, and supports others through change to drive continuous improvement.
Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase plans, paid time off, and additional benefits like education programs and community involvement opportunities.
For more information about PTO, visit https://one.walmart.com/notices. Live Better U provides educational benefits fully paid by Walmart, including high school to bachelor's degrees.
The annual salary range for this position is $65,000.00-$80,000.00 plus differential, with additional bonuses and compensation based on location and external factors.
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
120 Ajk Blvd, Lewisburg, PA 17837-7491, United States of America