(USA) Food and Consumables Coach (Non-Complex) - WM

Walmart; Indiana (PA); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading retail company is looking for a Supervisor to lead and develop teams, ensuring exceptional customer service and financial performance. In this role, you will drive store performance while fostering a culture of belonging and continuous learning. Ideal candidates have supervisory experience and a commitment to ethical standards.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k) plan

Stock purchase option

Paid time off

Educational programs like Live Better U

Qualifications

• 2 years of college OR 1 year of retail experience with 1 year of supervisory experience.
• Experience supervising 5+ direct reports is preferred.

Responsibilities

• Leads and develops teams by teaching, training, and providing feedback.
• Drives financial performance and sales through budget management.
• Ensures compliance with policies and promotes a culture of belonging.

Skills

Customer service

Team development

Financial performance

Leadership

Problem-solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams. Models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are resolved, develops action plans to address deficiencies, and leads process improvements for a high-quality customer experience.

Drives the financial performance and sales of the store area by reviewing PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses. Monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to reduce shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and recognizing contributions. Promotes a culture of belonging and recruits qualified staff to meet growth potential.

Coordinates and oversees job-related activities by building relationships with stakeholders, supporting plans to meet customer and business needs, and measuring progress. Ensures compliance with policies and standards of ethics and integrity, supports company mission, and promotes a culture of respect and belonging. Builds strong, trusting relationships, communicates effectively, and motivates teams. Attracts, retains, and develops talent, acting with integrity and upholding high standards of ethics.

Delivers results with a customer-first approach, making data-driven decisions, and balancing priorities. Encourages continuous learning, adopts new technologies, and supports change. Offers competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, and educational programs like Live Better U. The annual salary range is $65,000 - $80,000 plus additional compensation based on performance and location.

Minimum Qualifications...

2 years of college OR 1 year of retail experience with 1 year of supervisory experience OR 2 years of general work experience with 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. Associates must complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

7502 Southtown Crossing Blvd, Fort Wayne, IN 46816-2515, United States of America