(USA) Coach/Ops Mgr Trainee

Walmart; Missouri; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in retail is seeking a Store Manager to lead teams, enhance customer service, and drive financial performance. The role involves training staff, managing budgets, and ensuring compliance with company policies. Ideal candidates will have a strong background in leadership and retail operations, with opportunities for growth and development through educational programs.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

401(k)

Stock purchase options

Paid time off

Disability coverage

Company discounts

Military leave pay

Educational programs

Qualifications

• 2 years of college or 1 year of retail experience with supervisory experience.
• Successful completion of training and assessments.

Responsibilities

• Leading and developing store teams through teaching and training.
• Driving financial performance by managing budgets and P&L statements.
• Ensuring compliance with company policies and fostering continuous improvement.

Skills

Leadership

Customer Service

Financial Performance

Collaboration

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

The role involves leading and developing store teams through teaching, training, and active listening; touring stores and providing feedback (Tour-to-Teach); collaborating across all levels of associates on store operations, technology, business initiatives, merchandising, and company direction; leading change efforts; setting clear expectations; and communicating business objectives effectively.

It also requires modeling exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, resolving customer issues, and leading process improvements to ensure a high-quality customer experience.

The position includes driving financial performance by reviewing P&L statements, managing budgets, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes, and developing action plans to meet sales and profit goals.

Supervisory responsibilities involve hiring, training, mentoring, and recognizing hourly associates, setting expectations, promoting diversity and inclusion, and recruiting qualified staff to support company growth.

Additional duties include coordinating activities with key stakeholders, supporting plans to meet customer and business needs, building accountability, and fostering continuous learning and improvement.

The role also involves ensuring compliance with company policies and supporting the company's mission, values, and ethics through the implementation of related action plans and supporting the Open Door Policy.

We offer competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off including PTO and PPTO, and other benefits such as disability coverage, company discounts, military leave pay, and educational programs like Live Better U.

Minimum Qualifications...

Candidates should have 2 years of college, or 1 year of retail experience with 1 year of supervisory experience, or 2 years of general work experience with 1 year of supervisory experience. Additional requirements include successful completion of all relevant training and assessments, and for certain facilities, background checks and certifications related to firearm sales.

Preferred Qualifications...

Preferred qualifications include a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, a Certificate of Completion in People and Business Leadership, and experience supervising five or more direct reports with responsibilities in performance management, mentoring, hiring, and firing.

Primary Location...

7000 E Michigan Ave, Saline, MI 48176-9514, United States of America