(USA) Coach/Ops Mgr Trainee

Walmart; Missouri; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in retail seeks a Store Manager to lead teams, enhance customer experiences, and drive financial performance. This position requires supervisory experience and a commitment to team development, with comprehensive benefits including competitive pay, performance bonuses, and educational opportunities through the Live Better U program.

Benefits

Comprehensive health coverage

401(k) retirement plan

Performance bonuses

Paid time off

Discounts

Education benefits

Qualifications

• 2 years of college; OR 1 year of retail and supervisory experience.
• Completion of firearms training for relevant facilities is required.
• Experience supervising five or more direct reports is preferred.

Responsibilities

• Leads and develops teams, enhancing customer service and operational efficiency.
• Drives financial performance, managing budgets and evaluating P&L statements.
• Recruits and develops associates to support company growth.

Skills

Customer service

Leadership

Financial management

Team development

Problem solving

Education

2 years of college or equivalent work experience

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals for the business area. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Builds accountability, measures progress, and identifies improvement opportunities. Demonstrates adaptability and promotes continuous learning. Ensures compliance with company policies, supports the company's mission, values, ethics, and integrity, and implements related action plans. Supports a culture of belonging, respects individual differences, and fosters a workplace where associates feel supported and valued.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a positive culture. Makes data-driven decisions, balancing priorities while considering customers, associates, shareholders, suppliers, and communities. Strives for excellence by encouraging curiosity, learning, and resilience. Drives continuous improvement, adopts new technologies and skills, and supports others through change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional benefits such as disability, discounts, military leave pay, and more. PTO and/or PPTO are provided based on job classification and employment length, meeting or exceeding legal requirements.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U is Walmart's education benefit program covering various educational levels, with tuition, books, and fees paid by Walmart. Eligibility varies by benefit and employment status. Benefits are subject to change.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

3201 W Broadway Blvd, Sedalia, MO 65301-2118, United States of America