(USA) Coach/Ops Mgr Trainee

Walmart; Georgia (VT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company seeks a store manager to guide operations, enhance customer service, and drive sales performance. Responsibilities include team leadership, financial management, and compliance. Ideal candidates will have retail experience, strong managerial skills, and a commitment to community impact.

Benefits

401(k)

Health Coverage

Paid Time Off

Stock Purchase

Performance Bonuses

Qualifications

• 2 years of college or equivalent work experience with supervisory experience.
• Completion of required training and assessments is mandatory.
• Experience supervising 5 or more direct reports preferred.

Responsibilities

• Lead and develop effective teams, ensuring customer service excellence.
• Drive financial performance by managing budgets and P&L statements.
• Recruit, train, and mentor associates, fostering a sense of belonging.

Skills

Customer Service

Leadership

Financial Management

Team Development

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs and complaints are addressed successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, and building accountability. Identifies and communicates goals, measures progress, and addresses improvement opportunities. Demonstrates adaptability and promotes continuous learning.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans, supporting the Open Door Policy, and guiding on business practices.

Respects individuals by building high-performing teams, embracing diversity, creating an inclusive environment, and promoting a culture of belonging. Works collaboratively, builds trust, communicates effectively, and attracts and retains top talent. Acts with integrity, maintaining high standards of ethics and transparency, and supports Walmart’s mission of positive community impact.

Delivers results by prioritizing customer needs, making data-driven decisions, and considering all stakeholders. Strives for excellence through curiosity, learning, and embracing change. Supports continuous improvement and the adoption of new technologies and skills.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional perks. For more information about benefits and eligibility, visit One.Walmart.

The hourly wage range for this position is $31.25-$38.46 plus differential, subject to legislative requirements. Additional compensation includes bonuses and location-based pay zones.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required training and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

803 New Franklin Rd, Lagrange, GA 30240-1843, United States of America