(USA) Coach/Ops Mgr Trainee

Walmart; Danville (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart seeks a Coach/Ops Mgr Trainee to lead store operations and enhance team performance in Danville, IN. The role involves driving customer satisfaction, managing budgets, and developing associates through effective training. Candidates with retail and supervisory experience are encouraged to apply, benefiting from competitive pay, bonuses, and comprehensive benefits.

Benefits

Health coverage

401(k)

Stock purchase plans

Paid time off

Education programs

Discounts and various leave options

Qualifications

• Minimum 2 years of college or equivalent experience.
• 1 year of retail and supervisory experience preferred.
• Strong customer service and financial management skills required.

Responsibilities

• Lead and develop teams by training and mentoring associates.
• Drive financial performance and oversee operational processes.
• Implement company business solutions and manage customer service initiatives.

Skills

Team Leadership

Customer Service

Financial Management

Training and Development

Education

Bachelor’s degree in Business Management and Leadership

2 years of college or equivalent experience

Job description

Join to apply for the (USA) Coach/Ops Mgr Trainee role at Walmart.

This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$31.00/hr - $38.00/hr

Position Summary

What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates. Tour stores and provide feedback, communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduce and lead company change efforts, provide clear expectations and guidance to implement business solutions, and communicate business objectives to teams effectively.

Model and demonstrate exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manage and support customer service initiatives, ensure customer needs and complaints are addressed, develop action plans to correct deficiencies, and lead process improvements for a high-quality customer experience.

Drive financial performance by reviewing P&L statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. Develop strategies to mitigate shrink and achieve sales and profit goals.

Provide supervision and development opportunities for associates through hiring, training, mentoring, and assigning duties. Set clear expectations, recognize contributions, promote a culture of belonging, and recruit qualified staff to meet growth goals.

Coordinate and oversee activities by developing relationships with stakeholders, supporting plans to meet customer and business needs, and building accountability. Identify improvement opportunities and promote continuous learning and adaptability.

Ensure compliance with company policies and support Walmart’s mission and values, including ethics and integrity. Foster a culture of respect, belonging, and high performance, and act with integrity in all dealings.

Deliver results by focusing on customer needs, making data-driven decisions, and balancing priorities. Encourage innovation, resilience, and continuous improvement through technology and skill development.

Walmart offers competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase plans, paid time off, and more. Additional benefits include education programs through Live Better U, discounts, and various leave options.

The hourly wage range is $31.25-$38.46 plus differential, based on location and legislative requirements. Additional compensation may include performance bonuses and regional pay zones.

Minimum Qualifications

2 years of college; or 1 year of retail and 1 year of supervisory experience; or 2 years of general work and 1 year supervisory experience. For firearm-related roles, successful background checks and training are required. All associates must complete necessary training and assessments.

Preferred Qualifications

Bachelor’s degree in Business Management and Leadership, or certificates in related fields. Experience supervising multiple direct reports, performance management, and hiring are preferred.

Location

1894 Ridge Avenue, Danville, IN 46122-0000, United States