US Returns Representative

Henry Schein; Virginia; Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Henry Schein is seeking a warehouse associate to handle customer returns, move merchandise, and determine disposition including hazardous materials. You will research customer accounts, process returns, and ensure accurate credit information in the system.

The role requires strong reading, writing, math and computer skills, attention to detail, and the ability to work under pressure while following company policies and procedures.

Formación

• Knowledge of basic warehousing operations
• Experience with returns preferred
• Ability to pass machine driver safety training
• Strong reading, writing, math and computer skills
• Good communication and ability to work under pressure

Responsabilidades

• Process customer returns and move merchandise within the department.
• Determine disposition of returned products, including hazardous materials.
• Research customer accounts and credit information on computer system.
• Return items to customers as required.
• Participate in special projects and other duties as needed.
• Meet company standards for quantity and quality of work and follow policies.

Conocimientos

Machine driver safety

Reading and writing

Computer skills

Communication skills

Detail oriented

Problem solving

Multi-tasking

Following instructions

Educación

High school diploma or equivalent

Descripción del empleo

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:

• Responsible for processing customer returns, which may include controlled substances. Moves returned merchandise to various locations within the department by pushing and/or pulling a hand pallet jack

• Determines disposition of returned products, including hazardous materials and separates appropriately

• Researches customer account and credit information on computer system

• Returns items to customers as required

• Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

QUALIFICATIONS:

This section should list the minimum knowledge and skills, experience, level of education or equivalent experience, and if applicable, other licenses or accreditation, such as certificates, required for the position.

Experience:

Knowledge of basic warehousing operations and returnspreferred.

Specialized Knowledge and Skills:

Ability to pass machine driver safety training for all required equipment. Good reading, writing, math, and computer skills. Good communication (written/verbal) skills. Detail oriented and accountable for making accurate decisions under set guidelines. Good problem-solving skills. Ability to follow instructions, work under stress, and handle multiple assignments. Ability to read fine print and differentiate products with similar characteristics (size, color, vendor code).

Other:

High school diploma or equivalent preferred, or comparable work experience.

Henry Schein, Inc.is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers