US Returns Representative

Henry Schein; Washington (District of Columbia); Híbrido; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work From Home

Hybrid

Onsite

Field

Descripción de la vacante

Henry Schein, Inc. is seeking an associate to process customer returns, move merchandise with a hand pallet jack, and determine disposition for returned products including hazardous materials. You will research customer accounts and credit information and assist in restocking and refunds as needed.

The role requires accuracy, adherence to company policies and WorldWide Business Standards, and participation in special projects. Flexible work arrangements may apply based on department needs.

Formación

• Experience with warehousing operations and returns preferred.
• Ability to pass machine driver safety training for all required equipment.
• Strong reading, writing, math and computer skills; detail oriented and able to follow instructions.

Responsabilidades

• Process customer returns, including handling hazardous materials, using a pallet jack to move merchandise.
• Determine disposition of returned products and restock as appropriate.
• Research customer accounts and credit information in the computer system.
• Return items to customers as required and participate in special projects.
• Adhere to company policies and WorldWide Business Standards; maintain quality and productivity.

Conocimientos

Warehousing basics

Returns processing

Safety training

Communication skills

Attention to detail

Computer literacy

Educación

High school diploma or equivalent

Descripción del empleo

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:

Responsible for processing customer returns, which may include controlled substances. Moves returned merchandise to various locations within the department by pushing and/or pulling a hand pallet jack Determines disposition of returned products, including hazardous materials and separates appropriately Researches customer account and credit information on computer system Returns items to customers as required Participates in special projects and performs other duties as required. In addition to the essential duties and responsibilities listed above, all positions are also responsible for: Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards. Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

QUALIFICATIONS:

This section should list the minimum knowledge and skills, experience, level of education or equivalent experience, and if applicable, other licenses or accreditation, such as certificates, required for the position. Experience: Knowledge of basic warehousing operations and returns preferred. Specialized Knowledge and Skills: Ability to pass machine driver safety training for all required equipment. Good reading, writing, math, and computer skills. Good communication (written/verbal) skills. Detail oriented and accountable for making accurate decisions under set guidelines. Good problem-solving skills. Ability to follow instructions, work under stress, and handle multiple assignments. Ability to read fine print and differentiate products with similar characteristics (size, color, vendor code). Other: High school diploma or equivalent preferred, or comparable work experience.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932.

Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes.

We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place.

US Candidates: [e-mail] UK and Ireland Candidates: [e-mail] Australia and New Zealand Candidates: [e-mail] Malaysia Candidates: [e-mail] Italy Candidates: [e-mail]

• Work From Home: Work is performed directly from the TSM's home office.
• Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required.
• Onsite: Work is performed exclusively at a company facility.
• Field: Position requires traveling to different locations within a specific geographic territory, as assigned.