Fulfillment Associate

Verst Logistics; Hebron Estates (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

Verst Logistics is seeking a Warehouse Returns Processor to support daily returns operations in Kentucky. You will inspect, count, and label returned products, verify against documents, and handle packages up to 50 pounds.

The role involves operating forklifts and other material handling equipment while maintaining courteous customer communication. Applicants should have a high school diploma or equivalent and preferred Returns Process experience.

Qualifications

• High school diploma or equivalent is required.
• Prefer prior Returns Process experience.
• Able to follow specific instructions thoroughly and accurately and provide instructions to other associates as needed.
• Ability to understand, follow, and enforce company policies and procedures.
• Ability to reach, bend, climb and lift up to 50lbs safely as needed.
• Good hand/eye coordination and motor skills.
• Able to work overtime, weekends and holidays as needed due to customer demand.

Responsibilities

• Follows special instructions regarding inspecting, receiving and labeling of product based on customer requirements for daily returns.
• Verifies accuracy of product count and product information against receiving documents and checks product for damages.
• Handle packages up to 50 pounds.
• Completes daily task paperwork accurately and entirely.
• Operate equipment including dollies, carts, stock chaser, and forklift.
• Maintain excellent working relationships with customers by researching and responding to inquiries and issues concerning customer returns.

Skills

Returns processing

50 lb handling

Ability to follow instructions

Education

High School diploma or equivalent

Job description

• 1. Follows special instructions regarding the inspecting, receiving and labelling of product based on the customer requirements for daily returns.
• 2. Verifies the accuracy of product count and product information against receiving documents and checks product for damages.
• 3. Handle packages up to 50 pounds.
• 4. Completes daily task paperwork accurately and entirely.
• 5. Operate equipment including dollies, carts, stock chaser, and forklift.
• 6. Maintain excellent working relationships with customers by researching and responding to all inquiries and issues concerning customer returns in a courteous, professional and efficient manner.

Marginal Functions:

• 1. Demonstrates continuous effort to improve operations, decrease turnaround times and streamline work processes
• 2. Operate material handling equipment as required to complete job functions.
• 3. Maintain accurate inventory through regular receiving and put away processes.
• 4. Trains new employees on standard operating procedures.
• 5. Maintains a clean and safe work environment.
• 6. Strive for continuous process improvement

Job Specifications:

• 1. High school diploma or equivalent
• 2. Prefer prior Returns Process experience
• 3. Able to follow specific instructions thoroughly and accurately and provide instructions to other associates as needed
• 4. Ability to understand, follow, and enforce company policies and procedures
• 5. Ability to reach, bend, climb and lift up to 50lbs safely as needed
• 6. Good hand/eye coordination and motor skills
• 7. Able to work overtime, weekends and holidays as needed due to customer demand

The duties and responsibilities listed above are representative of the duties of the position, and do not include all the tasks that the incumbent may be required to perform. The incumbent must be able to perform all of the essential functions of this job, either with or without reasonable accommodation.

Travel Required

No .

Qualifications

Education

High School or better.

Required

Experience

• Ability to reach, bend, climb and lift up to 50lbs safely as needed
• Returns Process Experience

Preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.