US Regulatory Operations Lead

Airwallex-; San Francisco (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Airwallex seeks a Regulatory Operations Manager for the US, to build and operate a framework turning complex regulatory obligations into tested, evidence-backed controls across US entities and products. You will partner with Regulatory Compliance, Legal, Risk, Product, Operations, and Finance to strengthen a scalable control environment.

You’ll design, implement, and continuously improve controls, documentation, and reporting to demonstrate day‑to‑day compliance.

Qualifications

• 7+ years in regulatory operations, regulatory compliance, internal audit, risk management, or a similar discipline within a fast‑growing technology company and/or financial services, payments, or fintech company.
• Proven experience translating legal, regulatory, or partner requirements into operational controls, procedures, and testing or assurance activities, not just policy drafting.
• Direct involvement in supporting regulatory exams, audits, inspections, RFIs, or partner due‑diligence reviews, with clear personal ownership for planning, coordination, documentation, or remediation workstreams.
• Strong project management skills, with a track record of driving cross‑functional control or reporting initiatives to completion across Product, Operations, Engineering, Legal, Compliance, and Risk.
• Excellent analytical and writing skills, with the ability to turn complex regulatory concepts into clear, concise control requirements and exam‑ready materials.
• Comfort operating in a fast‑moving, high‑standards environment with evolving priorities and meaningful cross‑functional ownership, consistent with Airwallex’s broader operating model.

Responsibilities

• Identify and operationalize regulatory obligations into governance, controls, and execution requirements.
• Manage end‑to‑end design and implementation of key regulatory and partner controls with cross‑functional partners.
• Build and maintain regulator‑ and partner‑ready documentation, including obligation mappings, control descriptions, RACIs, testing approaches, and evidence standards.
• Engage regulators, auditors, and financial partners; explain obligations and control architecture in practice.
• Support regulatory exams, audits, inspections, RFIs, and related supervisory engagements with curated evidence packages.
• Contribute to design and operation of US regulatory reporting and obligations governance across systems.
• Identify gaps and remediation plans balancing regulatory expectations, partner requirements, and business impact.
• Establish scalable obligations‑management practices for Airwallex’s US business within the global model.

Skills

Regulatory operations

Regulatory compliance

Internal audit

Risk management

Regulatory exams

Cross-functional collaboration

Project management

Analytical writing

US regulatory knowledge

Tools

GRC tooling

Job description

Airwallex seeks a Regulatory Operations Manager for the US, to build and operate a framework turning complex regulatory obligations into tested, evidence-backed controls across US entities and products. You will partner with Regulatory Compliance, Legal, Risk, Product, Operations, and Finance to strengthen a scalable control environment.

You’ll design, implement, and continuously improve controls, documentation, and reporting to demonstrate day‑to‑day compliance.