US - Project Manager – IT Services and Cloud Solutions

dotSolved Systems Inc.; Pleasanton (CA); On-site; USD 80,000 - 98,000; Full time

Job summary

dotSolved Systems Inc. in Pleasanton, CA seeks a Project Manager to lead IT services and cloud solution projects, collaborating with clients to define scope, timelines, and deliverables while coordinating distributed delivery teams.

You will drive governance, apply ITIL practices, and monitor progress using PM tools, aiming to meet SLAs and optimize value for customers.

Qualifications

• Bachelor's degree in Information Science or Computer Science with one year progressive experience as Project Manager or Project Lead.
• Proficiency in Microsoft Project Plan, JIRA and Selenium.

Responsibilities

• Plan, manage, and deliver multiple managed services and implementation projects for enterprise clients across ERP, CRM, and cloud-based platforms, including Oracle Fusion, NetSuite, Salesforce, and Azure.
• Collaborate with client stakeholders and senior management to define project scope, objectives, timelines, deliverables, and resource requirements based on customer needs and Statements of Work (SOW).
• Monitor project progress using tools such as Smartsheet, Microsoft Project, and JIRA, tracking KPIs, timelines, risks, budgets, and customer escalations.
• Coordinate solution design and deployment activities by engaging functional and technical consultants, system architects, and client business users.
• Drive service improvement, automation, and standardization of delivery processes, applying Six Sigma and Lean principles to improve productivity, quality, and lead time.

Skills

Project management

Stakeholder communication

Leadership

Education

Bachelor's degree in Information Science or Computer Science

Tools

Microsoft Project Plan

JIRA

Selenium

Job description

About Us dotSolved, headquartered in Silicon Valley USA, is a leading global provider of business process automation, modern application engineering, and cloud infrastructure services. dotSolved focuses on enabling digital transformations for small, medium, and large enterprises, in the following industries (but not limited to): High technology, Energy, Manufacturing, Financial Services, Media & Entertainment, Communications, Retail, Healthcare, and Education. dotSolved drives digital transformations for enterprises by defining, automating, and optimizing complex business processes for the digital era and engineering modern, data & analytic driven, applications that deliver intended business value. With hundreds of successful implementations and experience in Big Data, ERP, and Supply Chain, dotSolved can guarantee the creation of measurable business value from project engagements leading to accelerated business growth and profitability for customers.

About Us dotSolved, headquartered in Silicon Valley USA, is a leading global provider of business process automation, modern application engineering, and cloud infrastructure services. dotSolved focuses on enabling digital transformations for small, medium, and large enterprises, in the following industries (but not limited to): High technology, Energy, Manufacturing, Financial Services, Media & Entertainment, Communications, Retail, Healthcare, and Education. dotSolved drives digital transformations for enterprises by defining, automating, and optimizing complex business processes for the digital era and engineering modern, data & analytic driven, applications that deliver intended business value. With hundreds of successful implementations and experience in Big Data, ERP, and Supply Chain, dotSolved can guarantee the creation of measurable business value from project engagements leading to accelerated business growth and profitability for customers.

Job Description

Project Manager – IT Services and Cloud Solutions

• Plan, manage, and deliver multiple managed services and implementation projects for enterprise clients across ERP, CRM, and cloud-based platforms, including Oracle Fusion, NetSuite, Salesforce, and Azure.
• Collaborate with client stakeholders and senior management to define project scope, objectives, timelines, deliverables, and resource requirements based on customer needs and Statements of Work (SOW).
• Manage onshore-offshore delivery teams across geographically distributed, matrixed environments, overseeing task execution, daily operations, and service performance to meet or exceed Service Level Agreements (SLAs).
• Apply ITIL-based practices for managing incidents, problems, and change requests within the managed services delivery lifecycle.
• Monitor project progress using tools such as Smartsheet, Microsoft Project, and JIRA, tracking KPIs, timelines, risks, budgets, and customer escalations.
• Coordinate solution design and deployment activities by engaging functional and technical consultants, system architects, and client business users.
• Drive service improvement, automation, and standardization of delivery processes, applying Six Sigma and Lean principles (Kaizen, BIQ, 5S) to improve productivity, quality, and lead time.
• Conduct regular status calls, delivery reviews, and governance/steering committee meetings with customers to ensure transparency, alignment, and satisfaction.
• Ensure compliance with internal quality standards and support audit processes, manage documentation, knowledge sharing, and continuous improvement across projects.
• Lead project handovers, post-go-live support planning, and project closure activities, ensuring knowledge retention and smooth service transitions.
• Assess business implications at each project phase and monitor progress against deadlines, quality standards, and cost targets.

Qualifications

• Bachelor's degree or foreign equivalency in Information Science or Computer Science, with one year progressive experience as Project Manager or Project Lead.
• Proficiency in Microsoft Project Plan, JIRA and Selenium.

Offered Salary: $88,837.00/yr.

Full time, 40 hours /week.