Management Associate II (Operations Partner) Drive Business Operations and Strategic Execution We are seeking a highly organized, proactive, and analytical Management Associate II (Operations Partner) to support business leaders and cross-functional teams in a dynamic, fast-paced environment. This contract opportunity is ideal for professionals who excel at coordinating complex initiatives, improving operational effectiveness, and enabling teams to achieve strategic priorities. In this role, you will serve as a trusted operations partner, providing analytical, operational, and project coordination support that helps leaders and teams execute effectively. You will work across stakeholders, manage competing priorities, and contribute to continuous improvement initiatives while handling sensitive and confidential information with professionalism and discretion.
What You'll Do
Business Operations & Team Enablement
- Partner with leaders and teams to support strategic priorities and operational execution.
- Coordinate activities across multiple stakeholders to ensure alignment, accountability, and timely follow-through.
- Support business continuity by managing operational workflows, processes, and team coordination activities.
- Develop recommendations and practical solutions to business challenges with minimal direction.
Project & Program Coordination
- Coordinate projects, workstreams, and cross-functional initiatives from planning through execution.
- Manage timelines, priorities, stakeholder communications, and progress tracking.
- Prepare and consolidate information, updates, and reports that support decision-making and business discussions.
- Apply project management best practices to organize work and drive successful outcomes.
Operational Excellence & Continuous Improvement
- Identify opportunities to simplify processes and improve ways of working.
- Support organizational change initiatives and promote adoption of new processes and tools.
- Leverage digital platforms, collaboration technologies, and AI-enabled tools to improve productivity and operational efficiency.
- Participate in efforts that enhance team effectiveness and strengthen operational practices.
Stakeholder & Executive Support
- Build trusted relationships with leaders, business partners, and cross-functional teams.
- Coordinate business activities, meeting logistics, and stakeholder communications.
- Support recruitment activities, contract-related processes, compliance requirements, and administrative workflows.
- Help connect priorities, stakeholders, and action items to ensure successful execution.
Key Areas of Focus
- Executive Partnership: Coordinate leadership priorities, key meetings, strategic initiatives, and critical business interactions. Anticipate needs and help maximize leadership effectiveness.
- Core Operations Support: Enable efficient team operations through process management, workflow coordination, and operational planning.
- Program & Project Support: Facilitate execution of projects and business initiatives while aligning stakeholders, timelines, and deliverables.
Required Skills & Qualifications
- Strong verbal and written communication skills with professional fluency in English.
- Experience working within complex, matrixed, or global organizations.
- Exceptional organizational skills and attention to detail.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Strong critical thinking, problem-solving, and decision-making abilities.
- Experience coordinating projects, stakeholders, and operational activities through completion.
- Ability to exercise independent judgment and maintain strict confidentiality.
- Proven collaboration, facilitation, negotiation, and influencing skills.
- Comfortable working independently as well as within team environments.
Preferred Attributes
- Agile mindset with adaptability, flexibility, and a focus on continuous improvement.
- Customer-focused approach with both internal and external stakeholders.
- Growth mindset and enthusiasm for learning new technologies and innovative ways of working.
- Interest in artificial intelligence, automation, and digital productivity tools.
- Strong business acumen with the ability to connect daily activities to broader organizational goals.
- Ability to influence change, challenge the status quo, and drive operational excellence.
What Makes You Successful
You are a proactive self-starter who takes ownership, builds strong relationships, and thrives in complex environments. You balance strategic thinking with hands-on execution, remain calm under pressure, and consistently deliver high-quality results while supporting organizational success.
Keywords
Management Associate II, Operations Partner, Business Operations, Project Coordinator, Program Management, Operational Excellence, Stakeholder Management, Executive Support, Change Management, Process Improvement, Strategic Operations, Project Management, Business Administration, Cross-Functional Collaboration, AI Tools, Digital Transformation.