US E-Commerce Manager

Essity North America Inc. in; Charlotte (NC); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Essity in Charlotte, NC seeks an U.S. E-Commerce Manager to shape and execute third-party e-commerce strategy for direct-to-consumer accounts and select marketplaces. You will manage relationships, profitability, and align with first-party business while traveling up to 15% to key accounts.

The role collaborates across Sales, Finance, Supply Chain, and Marketing to drive sustainable growth and online customer experience improvements. Hybrid work arrangement in Charlotte.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or related discipline.
• 5+ years of B2C e-commerce and key account management experience.
• Experience with direct-to-consumer, third-party marketplaces, or multi-channel retailers.
• Experience with P&L management, forecasting, business planning, digital marketing, and online merchandising.
• Proficiency with Excel and Power BI.
• Familiarity with Seller Central, Vendor Central, CommerceIQ, Salsify, Skai or similar platforms.
• Strong commercial, analytical, and stakeholder-management skills.

Responsibilities

• Develop the long-term U.S. third-party e-commerce strategy and growth opportunities across DTC and marketplaces.
• Lead a portfolio of e-commerce partners, forecast sales, set objectives, merchandising plans, and portfolio strategies.
• Own P&L and drive annual sales and trade-investment goals through planning and execution.
• Drive demand through content, promotions, pricing, advertising, and digital merchandising.
• Analyze data to identify opportunities and turn insights into actions.
• Coordinate forecasts, product availability, investment, and account requirements for execution.
• Collaborate with Sales, Brand Marketing, Finance, Supply Chain, and other teams to align priorities.

Skills

Bachelor's degree in Business/Sales/マー

5+ years B2C e-commerce

P&L management

Forecasting

Digital marketing

Online merchandising

Excel

Power BI

Seller Central

Vendor Central

CommerceIQ

Salsify

Skai

Travel up to 15%

Education

Bachelor's degree

Tools

Excel

Power BI

Seller Central

Vendor Central

CommerceIQ

Salsify

Skai

Job description

U.S. E-Commerce Manager HEALTH & MEDICAL CHARLOTTE, NORTH CAROLINA HYBRID

Shape how health and medical brands grow online. Ready to innovate for good, strengthen customer partnerships, and turn commercial insight into sustainable growth? Bring your e-commerce expertise to Essity and make your next move meaningful.

About the Role

As U.S. E-Commerce Manager, you will shape and execute Essity’s third-party e-commerce strategy, focusing on direct-to-consumer accounts and selected marketplace partners. You will manage customer relationships and account profitability while ensuring third-party activity complements the broader Amazon first-party business. Based in Charlotte within our Health & Medical business, this role offers the opportunity to influence channel strategy, improve the online buying journey, and create sustainable, profitable growth. You will collaborate across Sales, Brand Marketing, Finance, Supply Chain, Customer Service, Category Management, and e-commerce media and content teams.

What You Will Do

• Strategy and Channel Development: Develop the long-term U.S. third-party e-commerce strategy and identify growth opportunities across direct-to-consumer accounts and selected marketplace partners.
• Commercial Account Management: Lead a portfolio of e-commerce partners, build trusted customer relationships, and create account-specific forecasts, sales objectives, merchandising plans, and portfolio strategies.
• P&L Ownership: Manage account profitability and deliver annual sales and trade-investment goals through disciplined planning, budgeting, and execution.
• Demand Generation: Drive consumer sell-out through content, promotions, advertising, digital merchandising, pricing, media, and other e-commerce levers.
• Performance and Insights: Use customer, shopper, and performance data to identify opportunities, improve the path to purchase, and turn insights into clear commercial actions.
• Operational Execution: Coordinate forecasts, product availability, investment, and account requirements to support consistent execution and maximize online performance.
• Cross-Functional Partnership: Work with the U.S. e-commerce team and wider business to align first-party and third-party priorities, share best practices, and represent customer and shopper needs in business planning.

Who You Are

• You have a bachelor’s degree, preferably in Business, Sales, Marketing, or a related discipline.
• You bring at least five years of B2C e-commerce and key account management experience, including work with direct-to-consumer customers, third-party marketplaces, or multichannel retailers.
• You have experience with P&L management, forecasting, business planning, digital marketing, online merchandising, and analytical tools such as Excel and Power BI.
• Familiarity with Seller Central, Vendor Central, CommerceIQ, Salsify, Skai, or comparable e-commerce platforms is valuable.
• You are commercially curious, analytical, resourceful, and solutions-oriented.
• You communicate and negotiate effectively, build productive customer relationships, adapt quickly, and influence stakeholders across functions and organizational levels.
• You are able to travel up to 15% to support strategically important customer relationships.

What We Can Offer You

Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.

Innovate for Good | Excel Together | Be You with Us

More About Charlotte

This is a hybrid position based in Charlotte, North Carolina, with travel of approximately 10-15% to important customer accounts.

Additional Information

The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact [e-mail] Together, we are improving lives, every day Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.

Application End Date

Application End Date:

Essity is a leading global hygiene and health company. Our expertise began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. We innovate for good to break barriers and contribute to shaping a healthier future. At Essity, we have a people-first approach where every career is as unique as the individual. We empower employees to excel together and reach their full potential through a winning culture driven by a powerful purpose. Our performance-orientated environment motivates employees to think differently and embrace challenges so we can continue improving lives, every day through better hygiene and health. We provide a sustainable work-life based on flexibility for both employees and employers. We are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, enables customers and consumers to lead fuller lives at all stages of life. Our leading global brands include TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa are sold in 150 countries. In 2024, Essity had net sales of approximately SEK 146bn (EUR 13bn) and employed 36,000 people. We are headquartered in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity!