US DMC GM — Growth, Operations & People Leader

Intrepid Travel

Denver (CO)

On-site

USD 115,000 - 135,000

Full time

2 days ago
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Benefits offered by this job

Flexible work arrangements
Work-from-home option
Annual Intrepid trip
Family discounts
Extra leave for trips
Parental leave (minimum 10 weeks)
Learning and mentorship programs
Volunteer leave
Employee Assistance Program

Job summary

Intrepid Travel is seeking an experienced General Manager, DMC USA to lead our destination management operations across Intrepid, Wildland Trekking, and Urban Adventures in the United States. You will oversee operations, finance, contracting, reservations and a multi-disciplinary team, driving growth and profitability in a high-impact market.

Reporting to the President, Americas, you will build a high-performing leadership network, advance risk management, ensure regulatory compliance, and shape

Qualifications

  • Senior management experience with direct accountability for a multidisciplinary team
  • DMC or destination operations experience preferred
  • Strong understanding of commercial, operational and people requirements of a complex travel business
  • Excellent written and spoken English

Responsibilities

  • Lead DMC USA for Intrepid, Wildland Trekking, and Urban Adventures in the US
  • Drive growth, profitability and brand positioning in key US markets
  • Build, coach and retain a high-performing leadership team and field workforce
  • Collaborate with GMs and the Presidents to align with broader strategic goals

Skills

Ground operations management
US adventure travel market knowledge
Senior leadership
People leadership
Strategic vision setting
Financial literacy
Risk and incident management
Regulatory knowledge (tourism)
Integration of acquired businesses
Fluent English

Job description

Intrepid Travel is seeking an experienced General Manager, DMC USA to lead our destination management operations across Intrepid, Wildland Trekking, and Urban Adventures in the United States. You will oversee operations, finance, contracting, reservations and a multi-disciplinary team, driving growth and profitability in a high-impact market.

Reporting to the President, Americas, you will build a high-performing leadership network, advance risk management, ensure regulatory compliance, and shape

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