US Consumer SMB eCommerce Account Manager

Socket.dev; Cupertino (CA); On-site; USD 120,000 - 190,000; Full time

Job summary

Apple in Cupertino and Seattle seeks an Account Executive for Amazon Business to drive SMB/B2B strategy end to end. You will manage executive relationships, structure deals, and oversee services enrollment and joint marketing initiatives while coordinating with cross-functional teams.

The role requires deep experience in channel sales, proven revenue growth, and strong analytical skills to size markets and forecast opportunities. Regular travel between Cupertino and Seattle is expected.

Qualifications

• Approximately 10 years of SMB/B2B sales or commercial account management experience.
• Proven ability to negotiate, structure tiered programs, and grow revenue in channel/marketplaces.
• Understanding of B2B procurement workflows and buying cycles in SMB/Higher Education.
• Strong analytical, forecasting, and financial modeling skills.
• Ability to build cross-functional relationships internally and externally.
• Bachelor's degree or equivalent experience.

Responsibilities

• Own the Amazon Business relationship and drive SMB/B2B commercial strategy end to end.
• Manage executive relationships, deal structuring, services enrollment, and joint marketing.
• Build long-term roadmaps and oversee weekly operational execution.

Skills

SMB/B2B sales

Channel partnerships

Forecasting

Financial modeling

Cross-functional collaboration

Bachelor's degree

Education

Bachelor's degree or equivalent

Job description

Imagine what you could do here. The people here at Apple don't just create products — they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers. Our US Sales organization partners with strategic channel accounts to unlock new SMB/B2B growth, develop joint go-to-market strategies, and execute programs that expand Apple ecosystem adoption across small and mid-market businesses, Higher Education, and enterprise customers. As the US SMB & B2B Account Executive for Amazon Business, you will own the full commercial relationship with Amazon — driving the end to end account strategy in collaboration with various cross-functional teams including assortment, promotional/deal strategy, services strategy, and joint marketing activation — resulting in hardware sales growth, deeper services attach, and an industry-leading procurement experience for business customers purchasing 5 to 500+ devices at scale. Regular travel between Cupertino and Seattle required.

Description

As the Account Executive owning the Amazon Business relationship, you will drive Apple's SMB and B2B commercial strategy end to end — from executive relationship management and deal structuring to services enrollment and joint marketing execution. You'll operate at both the strategic and tactical level, building the long-term roadmap while also managing weekly operational execution.

Minimum Qualifications

• Approximately 10 years of SMB/B2B sales or commercial account management experience, preferably in technology hardware or channel partnerships selling into SMB, mid-market, or Higher Education segments.
• Track record of navigating complex negotiations, structuring tiered commercial programs, and delivering consistent revenue growth in a channel or marketplace environment.
• Deep understanding of B2B procurement workflows, IT decision-maker buying cycles, and institutional purchasing requirements — particularly in SMB and Higher Education.
• Strong analytical, forecasting and financial modeling skills with the ability to build business cases, size market opportunities, and translate data into actionable commercial strategy.
• Ability to build deep cross-functional relationships internally (finance, planning, logistics, marketing, CX, services) and externally (partner commercial, marketing, and category teams).
• Bachelor's degree or equivalent experience.

Preferred Qualifications

• Demonstrated success building and executing volume pricing architectures, custom offer programs, or managed-spend commercial frameworks for fleet-scale deals.
• Experience driving services attach and enrollment programs (e.g., device management, AppleCare+, lifecycle services) as part of a hardware sales motion.
• Proven ability to develop joint marketing programs and co-op investment strategies with channel partners.
• Experience with B2B marketplace platforms, procurement automation tools, or institutional purchasing systems.
• Master's degree (MBA) preferred.