US Commercial SE Strategy & Growth Leader

Cisco Systems; Chicago (IL); On-site; USD 156,000 - 227,000; Full time

Job summary

Cisco Systems is seeking a Senior Director-level Operations & Strategy leader for the US Commercial Solutions Engineering team in the United States. You will translate business objectives into actionable engineering strategies, act as the operational heartbeat, and drive data-driven decision making across cross-functional groups to maximize SE impact.

Responsibilities include strategic planning, alignment, performance monitoring, and mentorship to strengthen technical leadership across the

Qualifications

• 5+ years of experience in strategy, operations, program management, or pre-sales engineering.
• Proven field experience as a Solutions Engineer with understanding of US Commercial landscape.
• Bachelor’s degree in a technical or business-related field.
• Proficient in Salesforce, data analysis, and AI-driven productivity platforms.
• Proven experience in defining KPIs, monitoring performance, and executing strategic planning in large organizations.
• Strong critical thinking with track record of driving innovation and change management.

Responsibilities

• Strategic Planning & Growth: Develop and implement strategies for SE team supporting US Commercial growth objectives.
• Strategic Alignment & Execution: Create operational strategies; identify risks and present insights to leadership.
• Performance Monitoring & Improvement: Define success metrics and track KPIs for pre-sales strategies.
• Data Analysis & Corrective Action: Analyze metrics and implement corrective actions; enable continuous feedback.
• Cross-functional Coordination: Coordinate between US Commercial Sales Engineering, Americas SE leadership, Global SE, Sales, and Marketing.
• Mentorship & Culture: Identify skill needs, train programs, mentor team leaders to enhance strategic thinking and capabilities.

Skills

Salesforce

Data analysis

AI productivity platforms

KPIs definition & monitoring

Critical thinking

Executive presence

Education

Bachelor’s degree in technical or business-related field

Job description

Cisco Systems is seeking a Senior Director-level Operations & Strategy leader for the US Commercial Solutions Engineering team in the United States. You will translate business objectives into actionable engineering strategies, act as the operational heartbeat, and drive data-driven decision making across cross-functional groups to maximize SE impact.

Responsibilities include strategic planning, alignment, performance monitoring, and mentorship to strengthen technical leadership across the