US-Business Pro

Apple Inc.; Austin (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Employee stock programs

RSU awards

Stock Purchase Plan

Educational reimbursement

Medical and dental coverage

Job summary

Apple Inc. is seeking a US-Business Pro to drive sales and awareness of Apple’s business solutions within the business community.

You will engage entrepreneurs and professionals, lead briefings and workshops, and use CRM tools to forecast performance and manage opportunities across the Apple ecosystem. You will collaborate with store leadership to connect customers with tools that enhance their business, mentor team members, and ensure excellent service while adapting to a dynamic retail

Qualifications

• Three+ years of high-performance sales in tech or business solutions.
• Ability to tailor personalized solution-based approaches to customer needs.
• Advanced consultative expertise in Apple and third-party mobility solutions and business transformation.

Responsibilities

• Drive sales and awareness of Apple’s business products to the business community.
• Lead briefings and workshops to showcase Apple and third-party tech solutions.
• Develop account plans and forecast performance using CRM tools.

Skills

Sales experience

Solution-based selling

Consultative selling

Job description

US-Business Pro

SummaryPosted: Dec 20 2023

Role Number:200125453

Are you passionate about driving sales building relationships and consulting with customers on business solutions? Do you want to connect entrepreneurs and professionals with the tools they need to build success? As a Business Pro you help customers discover how Apple products can transform the way they work — and you build loyalty by maintaining those customer relationships. In this role you serve as both a resource and a mentor to your fellow Apple Store team members. You also partner with store leadership to find opportunities to connect customers with powerful tools and solutions that help their business thrive.

Key Qualifications

• At least three years of success and high performance in sales of technology or business solutions or equivalent.
• Proven ability to take a personalized solution-based approach to customer needs.
• Advanced consultative expertise in Apple and third-party solutions mobility adoption and business transformation.

Description

As a Business Pro it’s your job to drive sales and awareness of Apple’s products for the business community. You keep customers engaged by leading briefings and workshops that showcase how Apple and third-party technology and services can help them build success. With the help of customer relationship management (CRM) tools you plan and forecast business performance through account management pipeline building and opportunity management. You develop account plans to start and expand adoption of solutions across the Apple ecosystem — and deepen adoption within an organization. To ensure compliance with policies and procedures you maintain a deep understanding of all retail business programs and offerings. Working closely with store leadership you assess accounts’ individual needs and work to support the transition of those accounts to the Apple team that will best meet the customer’s specific needs.

Additional Requirements

• You possess strong business insight as well as general knowledge of key small business industries technology trends in communities and business challenges.
• You have excellent listening influencing negotiation and interpersonal skills to establish positive relationships with customers as well as within Apple and our team.
• You have extraordinary written and verbal communication skills in person and on the phone.
• You can work effectively with business owners and executives across all organizational levels.
• You have a proven ability to connect with people manage processes efficiently and prioritize without sacrificing the customer experience.
• You can adapt in a dynamic ever-changing retail environment.

Pay & Benefits

At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills qualifications experience and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses — including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. For information about pay if you are interested in roles located in one of our California Colorado New York or Washington locations. Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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