Urology Medical Receptionist & Scheduling Specialist

Trinity Health Of New England; West Hartford (CT); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, prescription and vis

Retirement savings with employer match

Paid time off and holidays

Tuition reimbursement and professional

Life and AD&D insurance

Well-being initiative

Career growth and advancement

Job summary

Trinity Health Of New England is seeking a friendly Business Services Representative for its Urology Practice in West Hartford. You will greet patients, schedule appointments, register patients, verify insurance, and collect copays and payments at service time.

As the first point of contact, you’ll coordinate pre-authorizations and referrals, prepare charts, and help ensure smooth visits. Excellent data entry and customer service are essential.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing preferred; knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills; proficient with Windows and Microsoft Office; accuracy and dependability; Spanish preferred.

Responsibilities

• Greets and communicates with patients in person or by phone in a courteous and professional manner.
• Answers telephones promptly using appropriate scripting.
• Transfers calls to the appropriate staff member or provider.
• Schedules patient appointments per department protocols to maximize provider productivity.

Skills

Customer service

Phone etiquette

Bilingual Spanish

Keyboard skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Windows OS

Job description

Trinity Health Of New England is seeking a friendly Business Services Representative for its Urology Practice in West Hartford. You will greet patients, schedule appointments, register patients, verify insurance, and collect copays and payments at service time.

As the first point of contact, you’ll coordinate pre-authorizations and referrals, prepare charts, and help ensure smooth visits. Excellent data entry and customer service are essential.