Urology Medical Assistant — Patient‑Centered Care, Growth

South Bend Clinic; South Bend (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Job summary

The South Bend Clinic's Urology department in South Bend, IN is seeking a Medical Assistant for a full-time, day-shift role. You will support clinic operations, triage patient needs, and assist with clinical procedures in a physician-led, collaborative team.

Responsibilities include documenting care, confirming insurance, using NextGen EMR, and maintaining accuracy of logs. The position emphasizes HIPAA compliance, excellent customer service, and ability to multi-task in a fast-paced setting.

Qualifications

• Certified/Registered Medical Assistant or completed medical assistant program.
• Strong customer service and professional demeanor.
• Proficient computer skills and EMR experience (NextGen).
• Ability to multi-task in a fast-paced clinical setting.

Responsibilities

• Triage and manage office flow to meet patient needs.
• Perform clinical procedures competently in the department.
• Document patient care accurately and succinctly.
• Communicate patient care clearly and effectively.
• Room patients as per protocol and maintain logs for equipment.
• Verify insurance for pre-certifications and referrals (NextGen).
• Apply insurance guidelines to guide patient care.
• Respond to emergencies and cross-train when needed.
• Maintain HIPAA compliance and corporate service standards.

Skills

Team player

Professional

Customer service oriented

Multi-tasking

Education

Certified/Registered Medical Assistant

Formal medical assistant program completion

Tools

EMR (NextGen)

Job description

The South Bend Clinic's Urology department in South Bend, IN is seeking a Medical Assistant for a full-time, day-shift role. You will support clinic operations, triage patient needs, and assist with clinical procedures in a physician-led, collaborative team.

Responsibilities include documenting care, confirming insurance, using NextGen EMR, and maintaining accuracy of logs. The position emphasizes HIPAA compliance, excellent customer service, and ability to multi-task in a fast-paced setting.