Urology Medical Assistant: Patient-Focused, Fast-Paced Team

The South Bend Clinic; South Bend (IN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Job summary

The South Bend Clinic’s Urology department in South Bend, IN is seeking a Certified/Registered Medical Assistant or graduate to join a physician-led team. You will triage, support office flow, and assist with clinical procedures in a fast-paced environment.

You will document care, verify insurance in NextGen, and maintain equipment logs while upholding HIPAA and patient-centered care. Great benefits and opportunities to grow with a community-focused health system.

Qualifications

• Certified/Registered Medical Assistant or completion of a formal medical assistant program.
• Team player, professional, and customer service oriented.
• Proficient computer skills including EMR, highly organized, ability to multi-task and thrive in a fast-paced environment.
• Ability to work with a diverse patient base of all ages.
• Assist with clinical procedures specific to the department.
• Perform basic back-office skills including medication administration, injections, bandaging, and measuring height, weight, and BP.
• Anticipate physician needs with minimal supervision.
• Prior experience is a plus.

Responsibilities

• Provides ongoing triage and manages office flow to meet patient needs and maintain optimal flow.
• Performs the technical component of department procedures competently.
• Documents patient care thoroughly and concisely, following legal guidelines.
• Greet patients professionally and room them per protocol.
• Maintains logs for equipment and verifies insurance/pre-certifications in NextGen.
• Applies knowledge of insurance guidelines to direct patient care.
• Responds to emergencies as needed.
• Cross-trains in other positions as required by the manager.
• Demonstrates HIPAA compliance and clinic service standards.
• Performs other duties as assigned.

Skills

EMR proficiency

Multi-tasking

Customer service

Team player

Professional demeanor

Medical office administration

Education

Certified/Registered Medical Assistant or completion of formal MA program

Tools

NextGen EMR

Job description

The South Bend Clinic’s Urology department in South Bend, IN is seeking a Certified/Registered Medical Assistant or graduate to join a physician-led team. You will triage, support office flow, and assist with clinical procedures in a fast-paced environment.

You will document care, verify insurance in NextGen, and maintain equipment logs while upholding HIPAA and patient-centered care. Great benefits and opportunities to grow with a community-focused health system.