Urgent Medical Dispatcher - EMS Communications Specialist

911 Emergency Communications; Melvin (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls in Melvin, KY. The role involves gathering patient data, confirming locations and priorities, and coordinating EMS resources according to approved protocols.

Responsibilities include providing protocol-based instructions, relaying essential information to responders, and contributing to quality-review activities while working a schedule that may include nights, weekends, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls in Melvin, KY. The role involves gathering patient data, confirming locations and priorities, and coordinating EMS resources according to approved protocols.

Responsibilities include providing protocol-based instructions, relaying essential information to responders, and contributing to quality-review activities while working a schedule that may include nights, weekends, and overtime.