Urgent Medical Dispatcher: Coordinate Ambulance Responses

911 Emergency Communications; Holt (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Holt, FL is seeking an Emergency Medical Dispatcher to handle urgent calls, verify location and access details, and determine response priorities using approved dispatch protocols. The role may involve providing pre-arrival instructions and coordinating ambulance resources as assigned.

Applicants should have a high school diploma or equivalent; CPR certification is preferred and EMS dispatcher certification may be required before appointment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Holt, FL is seeking an Emergency Medical Dispatcher to handle urgent calls, verify location and access details, and determine response priorities using approved dispatch protocols. The role may involve providing pre-arrival instructions and coordinating ambulance resources as assigned.

Applicants should have a high school diploma or equivalent; CPR certification is preferred and EMS dispatcher certification may be required before appointment.