Urgent Medical Dispatcher — 24/7 EMS Communications Pro

Emergency Telecommunicator Services; Stormville (NY); On-site; USD 42,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Stormville, NY is seeking Emergency Medical Dispatchers to join our team. You will receive calls for medical emergencies, verify location and contact details, and gather critical information to establish response priorities and coordinate EMS resources.

Depending on training and assignment, you may provide authorized pre-arrival instructions and work under dispatch protocols and oversight. This role may require shifts and overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Stormville, NY is seeking Emergency Medical Dispatchers to join our team. You will receive calls for medical emergencies, verify location and contact details, and gather critical information to establish response priorities and coordinate EMS resources.

Depending on training and assignment, you may provide authorized pre-arrival instructions and work under dispatch protocols and oversight. This role may require shifts and overtime as needed.