Emergency Medical Dispatcher - 24/7 Critical Response

Emergency Telecommunicator Services; Chase Mills (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Chase Mills, NY seeks experienced Emergency Medical Dispatchers to manage urgent medical calls, confirm details, and coordinate responders according to protocols. You will gather patient and incident information and establish priorities to support EMS resources.

This role requires attention to detail, calm decision-making, and the ability to relay critical information accurately while adhering to oversight requirements and certification standards.

Qualifications

• High school diploma or equivalent required or commonly required.
• CPR certification may be required; EMT/paramedic credentials not universal.
• Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

calm under pressure

clear communication

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Chase Mills, NY seeks experienced Emergency Medical Dispatchers to manage urgent medical calls, confirm details, and coordinate responders according to protocols. You will gather patient and incident information and establish priorities to support EMS resources.

This role requires attention to detail, calm decision-making, and the ability to relay critical information accurately while adhering to oversight requirements and certification standards.