Emergency Medical Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Verplanck (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for Verplanck, NY. The role involves handling urgent medical calls, verifying location and contact information, and applying approved dispatch protocols to prioritize emergencies.

Responsibilities include coordinating ambulance resources, delivering protocol-based guidance, and documenting call processing while adhering to medical oversight and quality standards.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for Verplanck, NY. The role involves handling urgent medical calls, verifying location and contact information, and applying approved dispatch protocols to prioritize emergencies.

Responsibilities include coordinating ambulance resources, delivering protocol-based guidance, and documenting call processing while adhering to medical oversight and quality standards.