Urgent Care Practice Operations Manager: Growth & Patient Flow

Immediate Care Walk-In Management LLC; Ledgewood (NJ); On-site; USD 80,000 - 110,000; Full time

Job summary

Immediate Care Walk-In Management LLC in Ledgewood, NJ is seeking a Practice Operations Manager to oversee daily operations of a busy urgent care.

You will manage staff schedules, ensure policy compliance, coordinate billing, and drive patient flow while maintaining high-quality patient care.

This role requires proven office management experience in urgent or primary care, strong leadership, and availability for on-site hours Mon-Fri 8am-4pm with on-call duties.

Qualifications

• Experience managing a medical office or urgent care operation.
• Strong knowledge of healthcare regulations and billing processes.
• Ability to train and supervise staff effectively.
• Willing to travel to multiple centers.
• Excellent organizational and communication skills.

Responsibilities

• Oversee daily office operations and end-of-day close processes.
• Ensure policy compliance and accurate records.
• Coordinate billing with external providers.
• Create staff schedules and ensure adequate coverage.
• Maintain patient flow and service quality.
• Liaise with patients and centers to resolve issues.

Skills

Medical Office Management

Staff Leadership

Regulatory Compliance

Billing Liaison

Scheduling

Education

Bachelor’s or Associate degree in related field

CMPE certification

Tools

Accounting software

Electronic Health Records (EHR)

Job description

Immediate Care Walk-In Management LLC in Ledgewood, NJ is seeking a Practice Operations Manager to oversee daily operations of a busy urgent care.

You will manage staff schedules, ensure policy compliance, coordinate billing, and drive patient flow while maintaining high-quality patient care.

This role requires proven office management experience in urgent or primary care, strong leadership, and availability for on-site hours Mon-Fri 8am-4pm with on-call duties.