Urgent Care Patient Service Associate — Evenings & Weekends (PT)

PHSC

Willistown Township (PA)

On-site

USD 21,000 - 30,000

Part time

8 days ago
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Benefits offered by this job

Medical, dental, and vision plans
401(k) with employer match
Paid sick and vacation time
7 paid holidays annually

Job summary

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder Center (PHSC), seeks a dedicated Patient Service Representative to join Paoli Urgent Care. The role emphasizes front-office tasks, including patient check-in, insurance verification, appointment scheduling, and payment collection in a patient-focused setting.

This part-time position offers weeknights and weekends, with HIPAA compliance and EMR documentation.

Qualifications

  • High school diploma or GED preferred.
  • 1-2 years of patient registration or front office experience in healthcare preferred.
  • Experience with insurance rules and regulations and EMR systems preferred (Allscripts Pro Suite a plus).
  • Knowledge of HIPAA guidelines and office safety protocols.

Responsibilities

  • Greet patients promptly and notify MAs and Providers of arrival.
  • Answer calls accurately and relay messages as needed.
  • Assist patients in completing medical history and forms.
  • Collect demographics, insurance info, and required authorizations/referrals.
  • Collect co-payments and past-due balances and explain financial responsibilities.
  • Verify insurance and coordinate follow-up appointments and referrals.
  • Scan patient information and maintain EMR documentation.
  • Balance cash drawer and maintain a secure front office workspace.
  • Uphold HIPAA and professional standards.

Skills

Customer service
Communication
HIPAA compliance
Cash handling

Education

High school diploma or GED

Tools

Allscripts Pro Suite
EMR systems

Job description

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder Center (PHSC), seeks a dedicated Patient Service Representative to join Paoli Urgent Care. The role emphasizes front-office tasks, including patient check-in, insurance verification, appointment scheduling, and payment collection in a patient-focused setting.

This part-time position offers weeknights and weekends, with HIPAA compliance and EMR documentation.

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