Urgent Care Patient Registrar & Scheduling Specialist

100 Albany Med Health System; Westmere (NY); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Excellent health care coverage

Wellbeing programs

Job summary

Albany Med Health System is seeking an Administrative Associate with excellent customer service skills to join our team. The Patient Service Associate provides clerical support and coordinates office functions for efficient operation.

Register patients, update insurance details, schedule visits, and discuss financial obligations while guiding patients through regulatory forms and EMR usage.

Qualifications

• High School Diploma/G.E.D. required.
• 2-3 years office experience or related medical practice preferred.
• Experience using an electronic health record and Microsoft Office a plus.

Responsibilities

• Register patients and update insurance information.
• Schedule visits and coordinate patient appointments.
• Explain financial obligations and regulatory forms to patients.
• Navigate multiple systems during registrations and calls to support clinical workflow.
• Adhere to policies and protect patient information per HIPAA.

Job description

Albany Med Health System is seeking an Administrative Associate with excellent customer service skills to join our team. The Patient Service Associate provides clerical support and coordinates office functions for efficient operation.

Register patients, update insurance details, schedule visits, and discuss financial obligations while guiding patients through regulatory forms and EMR usage.