Urgent Care Patient Access Coordinator

Oswego Health; Town of Fulton (NY); Vor Ort; USD 22.000 - 27.000; Vollzeit

Zusammenfassung

Oswego Health in New York seeks a Tier 1 Patient Access Representative to collect demographic and insurance information for preregistration and registration, ensuring accurate patient billing and compliance with admissions policies.

You will interact with physician offices, assist with financial counseling, verify benefits, process authorizations, and perform registrations across multiple sites, requiring attention to detail and strong customer service.

Qualifikationen

• High school diploma or GED required.
• Clerical and computer knowledge, including data entry, and ability to type 35 WPM required.
• Experience in customer service with strong communication skill required.
• 1 year experience in a customer service and/or medical office setting with knowledge of Medicare, Medicaid and other contract payers preferred.
• Familiarity or experience with Advance Beneficiary Notice, precertification, ICD10 coding, and/or CPT codes preferred.

Aufgaben

• Communicate with patients and families to provide information, guidance and assistance and resolve complaints.
• Coordinate with physician offices and health care team to ensure flow of accurate and timely information.
• Perform third party verification and payer eligibility requirements.
• Initiate service authorizations and record data for billing and coordination.
• Complete forms using medical terminology to ensure accurate documentation.

Kenntnisse

Data entry

EMR systems

Customer service

Communication skills

Multitasking

Medical terminology

Ausbildung

High school diploma or GED

Typing 35 WPM

Jobbeschreibung

Oswego Health in New York seeks a Tier 1 Patient Access Representative to collect demographic and insurance information for preregistration and registration, ensuring accurate patient billing and compliance with admissions policies.

You will interact with physician offices, assist with financial counseling, verify benefits, process authorizations, and perform registrations across multiple sites, requiring attention to detail and strong customer service.