Urgent Care Front Desk Specialist

Indiana Healthcare Physician Serv; Indiana (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana Healthcare Physician Services is seeking a Front Office Assistant for IRMC UrgiCare at Indiana and IPG Primary Care Walk-In Clinic. This full-time, on-site position involves greeting patients, registering them, verifying insurance, scheduling appointments, and handling payments with HIPAA compliance.

Responsibilities include coordinating with multiple offices, maintaining records, and traveling to IPG locations as needed to ensure smooth front desk operations.

Qualifications

• Greet and register incoming patients cheerfully and efficiently.
• Review and process patient registration forms for accuracy.
• Verify insurance eligibility for every patient.

Responsibilities

• Greet and register patients/visitors promptly with a pleasant demeanor.
• Review and process patient registration forms for accuracy.
• Collect, scan and update personal and financial information.
• Run insurance verification/eligibility on every patient.
• Process patient payments and issue receipts.
• Schedule appointments per provider protocol and maintain reminders.
• Ensure HIPAA/confidentiality in handling patient information.
• Travel to IPG offices to cover front office as needed.
• Maintain organized front desk and waiting area.

Skills

Patient registration

Insurance verification

HIPAA compliance

Tools

Cerner message center

Job description

Indiana Healthcare Physician Services is seeking a Front Office Assistant for IRMC UrgiCare at Indiana and IPG Primary Care Walk-In Clinic. This full-time, on-site position involves greeting patients, registering them, verifying insurance, scheduling appointments, and handling payments with HIPAA compliance.

Responsibilities include coordinating with multiple offices, maintaining records, and traveling to IPG locations as needed to ensure smooth front desk operations.