Urgent Care Clinic Receptionist: Patient Care & Admin

EHH Clinics 1285 (Hilo); Hilo (HI); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Paid holidays

Vacation days

Sick days

Healthcare plans

Retirement plan

Student loan repayment

Zusammenfassung

East Hawaii Region of Hawai`i Health Systems Corporation (HHSC) is seeking a Clinic Receptionist I for East Hawai‘i Health Clinics to help run the Urgent Care clinic smoothly. You will welcome patients, verify IDs and insurance, register patients, and obtain necessary forms and signatures for outpatient services.

The role also covers scheduling, chart prep, insurance authorizations, payments, records management, and general clerical support while delivering warm, informed service to patients and

Qualifikationen

• Education: High School Diploma or equivalent.
• Experience: Two (2) years of responsible clerical or administrative experience demonstrating knowledge of office procedures, customer service, and basic computer skills.
• Skills: Strong communication and interpersonal skills, attention to detail, ability to multitask, and commitment to excellent customer service.
• Typing: Preferred ability to type at a net speed of 40 words per minute with accuracy.
• Substitution of Education for General Experience: An Associate’s or Bachelor’s from an accredited college or university may substitute for all the General Experience required.

Aufgaben

• Welcome patients, verify identification and insurance information, register patients, and obtain necessary forms and signatures for outpatient services.
• Schedule appointments, prepare patient charts, verify insurance coverage and authorizations, process referrals, and assist with coordinating patient flow throughout the clinic.
• Answer incoming calls, relay messages, make appointment reminder calls, and communicate appointment instructions and other important information to patients.
• Collect and process patient payments, maintain accurate payment records, issue receipts, and explain available payment options, including payment plans and charity care.
• Maintain accurate and confidential patient medical records, process incoming and outgoing correspondence, and assist with patient transfers by coordinating necessary documentation and communication.
• Provide general clerical and administrative support, maintain office supplies, assist with clinic preparation, and work collaboratively with clinic staff and other departments.

Kenntnisse

Communication

Interpersonal skills

Attention to detail

Multitasking

Customer service

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

East Hawaii Region of Hawai`i Health Systems Corporation (HHSC) is seeking a Clinic Receptionist I for East Hawai‘i Health Clinics to help run the Urgent Care clinic smoothly. You will welcome patients, verify IDs and insurance, register patients, and obtain necessary forms and signatures for outpatient services.

The role also covers scheduling, chart prep, insurance authorizations, payments, records management, and general clerical support while delivering warm, informed service to patients and