URBN Flow Coordinator

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Gap (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Retirement savings plan

Job summary

URBN is seeking a Flow Coordinator for our Gap, PA distribution center. You will oversee replenishment fulfillment and serve as a liaison between departments to resolve issues in a fast-paced environment. A detail-oriented, team-focused communicator thrives here.

Shift: Sunday-Wednesday; 6 AM - 4:30 PM. You will manage planning, reporting, and safety compliance while supporting continuous improvement and on-time performance across channels.

Qualifications

• 18 years or older, high school diploma or GED.
• Proficiency in MS Office and Outlook.
• Ability to maintain attendance and work overtime when required.

Responsibilities

• Maintain 21-Day Planner.
• Monitor start, bi-hourly, and end-of-shift performance and report on time.
• Set daily shift goals and labor plans to meet SLA.
• Begin each shift with a clear plan and priorities.
• Complete SLA-related reporting.
• Monitor IB freight performance and report deviations.
• Automate and maintain workflow across areas.
• Identify and report aged products at touchpoints.
• Update weekly labor planning and end-of-day numbers.
• Collaborate with management and cross-functional teams to resolve issues.
• Ensure safety, training, and proper tools for staff.

Skills

Attention to detail

Team player

Strong communication

Overtime availability

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Access

Outlook

Job description

This position is located at 766 Brackbill Rd, Gap, Pennsylvania, 17527 United States

Role Summary

Shift: Sunday-Wednesday; 6 AM - 4:30 PM

A Flow Coordinator is responsible for overseeing the replenishment fulfillment processes in the distribution center. They act as liaisons between various departments within the center to proactively identify and resolve any issues that may arise. A successful Flow Coordinator is someone who can thrive in a fast-paced, multi-tasking environment, pays attention to detail, is open to accepting new and diverse assignments, and is goal-oriented. They are also excellent team players, possess a positive attitude, and have outstanding organizational, verbal, and written communication skills.

Role Responsibilities

• Maintain 21-Day Planner.
• Accurately monitor and report at the start of shift, bi-hourly, and end of shift and complete it on time.
• Daily set shift goals and labor plans to keep all channels within SLA.
• Start each shift with a clear plan, including identifying top priorities and known obstacles.
• Complete all SLA-related reporting.
• Monitor and report IB freight performance against plan/schedule.
• Automate and maintain workflow in all areas.
• Identify and report aged products at all touchpoints.
• Update weekly labor planning.
• Provide accurate end-of-day reporting numbers.
• Interact with management and cross-functional teams to resolve issues affecting operations.
• Ensure that all employees are trained in matters of safety, and operation standards, and have the necessary tools, equipment, and supplies to perform job functions.
• Inspect the quality of work and accuracy.
• Address employee needs and communicate any issues to the Flow Manager.
• Ensure compliance with all company policies.
• Maintain a safe and clean work environment.

Role Qualifications

• 18 years or older
• High school degree or GED required
• Working knowledge of Microsoft Excel, Word, PowerPoint, and Access
• Understanding of Outlook Email system
• Maintain acceptable attendance and must be able to work overtime as required
• Comprehend and follow work instructions to meet productivity and quality standards

Physical Requirements

• Stand and walk throughout a shift
• Climb, balance, kneel, crouch, or crawl for extended periods
• Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights to 50 pounds
• Operate warehouse equipment safely as required for the position which requires coordinated movements

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility for specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more! For additional information visit www.urbn.com/work-with-us/benefits .

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.