Urban Outfitters Sales Associate

Urban Outfitters, Inc.; Natick (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a dedicated Sales Associate to enhance the customer experience through genuine interaction and brand representation. This role involves collaborating with team members, utilizing technology for seamless service, and maintaining operational standards. Join a vibrant team that values positivity and teamwork, while enjoying comprehensive benefits and a supportive work environment. If you have a passion for customer service and are eager to contribute to a dynamic retail atmosphere, this opportunity is perfect for you.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off

Employee Discounts

Retirement Savings

Qualifications

• Passion for the brand and customer service experience.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Act as a brand representative and provide personalized customer interactions.
• Maintain visual and operational standards while focusing on customer needs.

Skills

Customer Service

Teamwork

Flexibility

Tools

MPOS

POS

Job description

Location

This position is located at 1245 Worcester St, Natick, Massachusetts, 01760 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine experience to each customer.

Role Responsibilities

Brand Experience

• Acts as a brand representative reflective of the company values
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni-channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)

Teamwork + Communication

• Contributes to the store by being positive, respectful, and helpful to others
• Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
• Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things

Visual + Business Operations

• Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Passion for UObrand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

Pay Range

Starting from USD $15.00/Hr.

Urban Outfitters Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.