Urban Outfitters Associate, eCommerce & Web Production

Urban Outfitters, Inc.; Philadelphia (Philadelphia County); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a creative and dedicated Associate for eCommerce & Web Production. This role is pivotal in managing product catalogs and enhancing visual merchandising on their online platform. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional organizational and communication skills. Responsibilities include overseeing product activation, ensuring a seamless digital experience, and collaborating with various teams to optimize web content. Join a dynamic team that values innovation and offers a comprehensive benefits package, making it an exciting opportunity for those passionate about retail and e-commerce.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Generous Employee Discounts

Retirement Savings

Paid Time Off (PTO)

Qualifications

• Bachelor’s degree or higher required.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Manage daily activation and maintenance of product catalog.
• Ensure optimal product findability and SEO.
• Collaborate with cross-functional teams for site functionality.

Skills

Organizational Skills

Communication Skills

Attention to Detail

Time Management

E-commerce Knowledge

Education

Bachelor's Degree

Tools

Catalog Management System

Content Management System

Data Analysis Tools (e.g., Tableau)

Job description

Role Summary

Urban Outfitters is looking for a creative, enthusiastic, and dedicated Associate, eCommerce & Web Production to play a key role in the product catalog management and visual merchandising for UrbanOutfitters.com. The Associate will be responsible for a variety of e-commerce operational tasks and duties, including site catalog management, new product activation, quality assurance, product attribution for search and navigation, website shop-ability and creation of brand appropriate web categories based on selling and merchandising strategies.

The ideal candidate is dynamic, flexible, and driven, thriving under pressure and tight deadlines. This role involves managing various tasks related to web management, web merchandising, and product publishing. Success in this position requires exceptional organizational, communication, and prioritization skills, along with keen attention to detail. The ability to strategically filter and prioritize feedback and requests is essential.

Role Responsibilities

• Responsible for the daily activation and maintenance of the product catalog and content on US and Canadian websites. This includes conducting regular audits and managing the entire lifecycle of the assigned catalog area
• Ensure an accurate and clear digital customer experience by managing PDP (Product Detail Page) information, cross-selling strategies, browse categories, and search functionalities on both the website and app
• Responsible for operational best practices that ensure optimal product findability via browse and on-site search as well as search engine optimization (SEO)
• Utilize multiple web applications such as a catalog management system, content management system, merchandising and on-site search tool, and inventory and tracking systems
• Work closely with cross functional teams to research, resolve and QA all aspects of site and app functionality including products, categories, filtering, navigation and search
• Identify tactics to ensure and improve conversion based on investments, product attribution, merchandising direction, current trends and analysis of product and category report metrics
• Work collaboratively with Buying, Operations, Photo Studio/Styling, Copy, DC/Call Center, Planning, and Merchandising teams to ensure delivery of accurate and optimized products, web categories and merchandising
• Execute weekly markdowns and category promotions
• Identify and resolve technical issues; follow-through until resolution is vital
• Ongoing QA and monitoring of website content, promotions and overall functionality
• Manage web-related projects that support functionality and marketing

Role Qualifications

• Bachelor’s degree or higher
• Experience working in a collaborative or professional environment
• Excellent verbal and written communication skills that can be applied inter/intra departmentally to obtain critical information from other teams or individuals
• Strong capacity for multi-tasking, organization, working independently and time management
• Candidates should be able to prioritize and maintain a high level of accuracy doing multiple tasks in a fast paced, dynamic environment
• Proactive personality
• An appreciation for and understanding of the Urban Outfitters customer and aesthetic
• A passion for retail and specifically ecommerce in today’s marketplace
• In-depth computer literacy and internet proficiency
• Must be comfortable working with technical systems and troubleshooting web issues
• An impeccable eye for detail and strong quality assurance skills

Preferred Skills

• Competency with web-based products, content, or catalog management applications
• Understanding of global e-commerce website experiences and international fashion markets
• Technical expertise in web management
• Experience basic reporting and data analysis using tools like Tableau

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The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.