Upscale Server: Growth & Perks

STK Charlotte; Charlotte (NC); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Traditional and Roth 401(k) Plan

Employee Dining Discounts

Career Development & Growth

Paid Sick Time (state/local)

Employee Assistance Program (EAP)

Commuter Benefits

Job summary

The One Group in Charlotte, NC is seeking an energetic SERVER to join our Vibe Dining concept. You will deliver exceptional service, share menu and beverage knowledge, and ensure every guest leaves with a memorable experience.

Ideal candidates bring prior high-volume serving experience, a passion for hospitality, and the ability to multitask in a busy environment while maintaining guest-focused communication. Nights, weekends, and holidays availability is required.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greet guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Guest service

Wine & cocktails knowledge

Multitasking

Communication skills

Stamina

Tools

POS system

Job description

The One Group in Charlotte, NC is seeking an energetic SERVER to join our Vibe Dining concept. You will deliver exceptional service, share menu and beverage knowledge, and ensure every guest leaves with a memorable experience.

Ideal candidates bring prior high-volume serving experience, a passion for hospitality, and the ability to multitask in a busy environment while maintaining guest-focused communication. Nights, weekends, and holidays availability is required.