Upscale Server | Flexible Schedule & Guest Delight

Jack & Harry's; Dallas (TX); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible schedule

Professional development

Family meals

Dining discounts

Holiday closures

Collaborative culture

Job summary

Jack & Harry’s in Dallas, TX seeks a professional Server to deliver thoughtful, high-touch service in an upscale, high-volume setting. You will anticipate guest needs, provide polished hospitality, and contribute to a seamless dining experience from arrival to departure.

Requirements include 18+ years, strong communication, teamwork, and knowledge of wine, beer, and craft cocktails. TABC certification and state-mandated alcohol service are required.

Qualifications

• At least 18 years old.
• Positive attitude and ownership of the position.
• Detail-oriented with strong communication skills.
• Experience in a full-service upscale high-volume establishment preferred.
• TABC Certification, as required.
• Certified for food and alcohol service as required by State and Local Agencies.

Responsibilities

• Uphold a high level of hospitality and professionalism with every guest and team member.
• Maintain thorough knowledge of all food and beverage offerings, including ingredients and dietary restrictions, to confidently answer guest questions.
• Follow all steps of service with consistency, accuracy, and attention to detail.
• Execute opening and closing procedures for the assigned station to ensure readiness and smooth operations.
• Communicate clearly and work collaboratively with the entire team to support a seamless service experience.
• Assist in creating a memorable and valuable experience for every guest throughout their visit.
• Handle guest concerns or complaints with grace and genuine hospitality, accommodating special requests when possible.
• Participate in ongoing food, wine, and team training opportunities to continually refine knowledge and elevate performance.

Skills

Customer service

Communication

Teamwork

Punctuality

Wine knowledge

Alcohol service

Job description

Jack & Harry’s in Dallas, TX seeks a professional Server to deliver thoughtful, high-touch service in an upscale, high-volume setting. You will anticipate guest needs, provide polished hospitality, and contribute to a seamless dining experience from arrival to departure.

Requirements include 18+ years, strong communication, teamwork, and knowledge of wine, beer, and craft cocktails. TABC certification and state-mandated alcohol service are required.