Upscale Server: Elevate Guest Experience & Growth

Benihana - San Mateo; San Mateo (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Dining discounts

Career development

Paid sick time (where eligible)

Paid time off

EAP

Commuter and dependent care benefits

Job summary

Benihana - San Mateo is seeking a friendly, detail-oriented Server to deliver the signature Vibe Dining experience. You will greet guests, describe menu and beverages, take orders, and ensure accurate delivery with a memorable, guest-first attitude.

Ideal candidates have experience in high-volume, upscale dining, excel at multi-tasking, and enjoy working nights, weekends, and holidays. The role offers comprehensive benefits for full-time employees, dining discounts, and growth opportunities.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment.
• Strong knowledge of food, wine, and cocktails with a hospitality focus.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greet guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Serving experience

Food & beverage knowledge

Multi-tasking

Customer communication

Carrying trays

Evening/weekend/holiday availability

Job description

Benihana - San Mateo is seeking a friendly, detail-oriented Server to deliver the signature Vibe Dining experience. You will greet guests, describe menu and beverages, take orders, and ensure accurate delivery with a memorable, guest-first attitude.

Ideal candidates have experience in high-volume, upscale dining, excel at multi-tasking, and enjoy working nights, weekends, and holidays. The role offers comprehensive benefits for full-time employees, dining discounts, and growth opportunities.